my avg anti virus says my droid ultra has malware in .com.shell.Android but can't remove because it's from Verizon any one know thanks
I can appreciate wanting to be sure your phone is completely secure jp@joes. Has your phone been misbehaving in any way? Are you using a 3rd party virus scanner or are you using VZ Protect? BryanSS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
bryans_vzw, The OP said they were using AVG Anti-virus.
thank you my phone works great and I'm deleting avg and using vz protection
The AVG might be flagging the VZ protect app as a false positive. I don't use VZ protect on my phones. I actualy disable that piece of bloatware and several others. I have use AVG and other anti-virus apps on my phones throughout the years without issue.
