After my phone automatically updated this morning i now have no mobile data. It shows its on but i cant do anything but call and text. Cant use apps or the internet and its frusrating since we pay for the data to begin with
I called Verizon directly and we changed network settings to allow data
roaming and then another network and it fixed it. I am now on LTE/cdma
network and it's great now. Try that otherwise I'd ssuggest calling
Verizon tech support. They walked me through it. Hope it helps you :smileyhappy:
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No mobile data after update created by Gallowayj03
<https://community.verizonwireless.com/people/Gallowayj03> in LG G3 - View
the full discussion
<https://community.verizonwireless.com/message/1403420#1403420>
@Silverdolphin99Software updates are intended to provide customers a better wireless experience, not worse. I would love to assist in restoring your data connection on your LG G3 device.Before we begin, please tell me exactly what happens or what error messages you get when you try to use applications or surf the web. Does your device display a 4G/LTE signal or are you connected to WiFi? Please let me know so that I can further assist.AnthonyTa_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It just says im not connected to mobile data or wifi . . when i turn off my wifi it should have mobile data but i dont. It has 4glte up there but its greyed out . . i have full service but qhen i look at my "about phone section" it shows under mobile data state that its disconnected. How did it get disconnected and how do i reconnect it
We’ll get you the answers that you need Silverdolphin99. When did this start happening? Is with all sites that you are trying to access?
ErinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It started rite after the marshmallow update. I used my wifi for the
update and then my data was gone
On Feb 19, 2016 15:24, "Verizon Wireless Customer Support" <
did u ever find out what caused this problem?? I am having the same problem and haven't been able to figure out how to fix it. i have factory reset my phone as Verizon instructed but still no data connection unless i'm connected to WiFi
thanks Jessica
thank you so much that helped alot it is now working thanks!!
Glad it helped. Its frustrating when u can't use your phone
