When o when we will get the Marshmallow update for the LG V10?
Sadly doesn't seem like soon. Verizon is useless as ever in getting updates. Others have theirs for their V10s. My girlfriend has the G4 and has it already. She got it last weekend.
New software updates are exciting to experience Command8ocho. While they often provide new enhancements on devices, the core purpose of a software upgrade is to resolve any known issues reported to the developer. May I ask what device issue are you experiencing that you feel a software update will resolve? We want to ensure that you are able to enjoy your wireless service that you are subscribed to.
ArnettH_VZWFollow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Actually that is an incremental or security patch update that provides fixes for bugs. Marshmallow is a OS upgrade with new features and functionality that also includes patches and security fixes. Please do not misinform people.
That was the most moronic reply ever. Was that copied from a corporate handbook?
When people spend 600 to 700 dollars on a device they kind of expect the device to be supported. Since VZW does not want to open things up so users can update their devices on their own then the responsibility falls on your shoulders to provide the updates in a timely manner, be it bug fix or OS upgrade. Note that your bug fixes are exceptionally slow as well.
A core issue I'm having is that I have the newest phone made by lg and don't have an available update. Nor, any timeframe. Why not just tell us what you know instead of skirting the issue?? You imply that a phone needs some sort of bug or defect before being on the current software for android becomes relevant. Everyone is asking something very simple. What is the timetable for this phone's update. Don't twist it. It also happens to be one of your most expensive phones. If not, the most. Customer service first!
My LG V10 crashes/freeezes and shuts off all the time now after the marshmallow update, PLEASE fix asap, apps are not responding as well neither, my husband LG G3 is having screen and crashes as well, my sons Samsung Edge is bugging, freezes as well PLEASE update, Thanks,
micmattie,
we want you and your family to have working phones. Let's dig a little deeper to see if we can get all of the issues resolved. When did each of your download the software updates? Have you tried power cycling your phones?
Here are some 1st steps in troubleshooting for your phones
Clear the Cache Partition: for LG V10 http://vz.to/1qzXSB2
Clear the Cache Partition: for LG G3http://vz.to/1mIorlx
Clear the Cache Partition: for Samsung Edgehttp://vz.to/1WhHe50
RalphT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Try factory reset. After large updates I always do a factory reset and it gets rid of any bugs. Normally it's apps that are not compatible with the operating system. Once a factory reset, the apps, etc. are updated to go with new 6.0.
All my apps are updated daily and I don't have problems with the apps, but the system freezing and I have to take battery out and cut the phone back on.
Sent from Yahoo Mail on Android
On Fri, Apr 8, 2016 at 10:21 AM, psf2835<forums@verizonwireless.com> wrote: img
|
A message from the Verizon Wireless Community
| |
LG V10 Marshmallow
created by psf2835 in Android - View the full discussion
Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community
Start a new discussion in Android by email or at Verizon Wireless Community
© 2014 Verizon Wireless
Verizon Wireless
One Verizon Way
Mail Code: 180WVB
Basking Ridge, NJ 07920
Not interested in these emails anymore, or want to change how often they come? Update your email preferences by visiting https://community.verizonwireless.com/user-preferences!input.jspa.
We respect your privacy. Please review our privacy policy for more information
about click activity with Verizon Wireless and links included in this email.
My husband updated a couple of months ago, I updated several weeks ago and my son updated a couple of days ago, thanks
On Fri, Apr 8, 2016 at 10:14 AM, Verizon Wireless Customer Support<forums@verizonwireless.com> wrote: img
created by Verizon Wireless Customer Support in Android - View the full discussion
Mrs. Ball, we want you and your family to have working phones. Let's dig a little deeper to see if we can get all of the issues resolved. When did each of your download the software updates? Have you tried power cycling your phones?
Clear the Cache Partition: for LG V10
http://vz.to/1qzXSB2
Clear the Cache Partition: for LG G3
http://vz.to/1mIorlx
Clear the Cache Partition: for Samsung Edge
http://vz.to/1WhHe50
RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
That is why I mentioned Factory reset, so the "system" can get rid of bugs. Even with apps updating.
Understood! We appreciate all that you've done here. Were you able to complete the cache partition that was suggest in the message? Psf2835 also offers a good suggestion after a major update.
YosefT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
