Note 5 completely unresponsive. Will not charge, turn back on, or reset. What can I do next?

shari199

I was using my phone like normal when I was just about to charge it, it turned off and now it is completely unresponsive to the reset, wont charge on a wireless charger, regular charger, or plug into my computer. I am at a complete loss on why this is happening and nothing I do will work.

Verizon_Support

We want to get your device up and running. Is there any physical/liquid damage?

LauraL_VZW
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