I recently got this phone, maybe a month ago. I am now having issues playing videos that I have recorded and ones that I have received. The message I keep getting it can't play video. Is this a common issue? I am currently using the default camera app that came with the phone, most of my pictures and videos are on an SD card and I don't have a third party camera app. My phone doesn't have an update available for the software. I am not afraid of losing my videos or pictures because I have them in my cloud, but it's a shame not being able to watch these videos. Is there anything that I can do to fix this problem?