My phone has stopped letting me download pics from the internet anymore. The menu with the save option doesn't even pop up when I press on pictures anymore. Anyone else having this issue or know how to fix it?
Hi Jdlur06, I can understand the desire to download pictures onto your device. Let me help you to get this done with your phone. What software version is on your device? When you access the image, are you trying to open the picture as a thumbnail? To check the software viersion, use this link http://vz.to/1MxVbJo and give us more details so we can fix this issue.
EdwinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I do try open as a thumbnail and sometimes that works but it still won't let me download or save the picture. My build number is lrxx22cc.i545vrugof1
