my update to version 221.26.7 has created a lot of problems, programs keep crashing which never happened before. Any way to uninstall this update and/or reinstall it?
Which phone model do you have? Have you tried a system cache clear through the recovery menu?
It's a Motorola Moto G 5.1. The cache clear thing didn't fix it. Amongst other things I can't put the phone on silent. Not sure if that's actually a feature of the new system or just a glitch from my download of it, assuming it's the latter.
We have a useful troubleshooting tool for the Moto G.
http://vz.to/1Vbtng5
NoahS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!