How do I connect my IP security camera to my Jetpack and access it remotely ?

I Have been trying to figure out how to connect to my home security camera remotely through my 4G LTE Jetpack. My camera connects wirelessly to my Jetpack. I use Verizon on my iPhone 6s, and could connect through my router. I read that you can purchase a static IP for $500, but would that work ?

Accepted answers

Melm12

I Have called four times, twice to customer service and twice to technical support. Two of those times the representative did contact their supervisor. Only businesses or government can purchase a static IP address. So the Jetpack goes back to the store and I am stuck with overpriced satellite internet service. Thanks for your help, but Verizon is behind the times on this issue. Maybe another provider can do it, but this time I will research before I buy.

Thanis again.

All comments

7e18n1

Yes, it is supposed to work! Call Customer Service (800) 922-0204 to setup one.

https://www.verizonwireless.com/businessportals/support/features/data_services/static_ip.html

Melm12

Thanks, I did call customer service. They weren't sure how to do it, and suggested I call the camera's manufacturer.

7e18n1

Call back! If it happens again, try calling between 11 and 3 during regular business hours and you’re more likely to get someone that knows how and a supervisor that can push it through if the agent can’t.

Melm12

Thanis again.

Peg43

I did. More research & finally talked to someone at Verizon who I feel confident knew what I was asking & answered me in an informed way. Bottom line is Verizon is working on coming out with 5G out in the rural areas. Hopefully by the end of this year...I will not hold my breath on that....but it will come eventually. When that happens we will have to upgrade our MIFI devices (of course) and at that point we will be able to use MIFI with security devices. So, lets all pray this happens & our security problems are resolved in the near future. Wouldn't it be wonderful!!!