When I was with T-Mobile for almost ten yrs, I had an app through them that transcribed my voicemails to text so I can read them since I couldn't hear. Now that I've been with Verizon for a yr now and was using the Google voice app which did transcribe my voicemails for free which was a big help, but now it won't work ever since the lollipop 5.1 update. I've been looking in Google play for another app to do what I need, but they all charge that service and I don't agree on that since its required for us deaf people. Would U want to pay for the closed captions as extra on ur TVs? I don't think so. If there's an app out there that could do that for my voicemails, pls let me know, thank U.