I accepted the notification from Verizon to update the OS, and saw in the Settings that the OS level was 6.0.1 after he installation was completed.Some of the new OS features were available, but several were not. I have been told my Verizon to call Samsung. I called Samsung and they told me to take the phone to Best Buy and ask for a software refresh. Things sounds screwy, but I will give it a shot. Why is this so hard? It some pretty much business as usual.