What does this mean. The app update downloads but during installation "[app]" can't be updated....trouibleshooting (error code 963)
Does trying to update a second time work?
I got it too.
I tried about 10 to 15 times.
ShawnrRitt, that is a strange message that you are receiving. Let figure this out. Is it all apps or a specific app that will not update? When did this problem start? AlbertoR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I'm having the same problems
It was not on all of them.
On Mar 24, 2016 5:37 PM, "Verizon Wireless Customer Support" <
I’m sorry to hear that you keep getting that strange error too. Let’s make sure your applications get updated successfully, ronc13. Is this happening to a specific application? Are you connected to mobile data or WiFi? Please share details.
AnthonyC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
