Why won't my LG v10 reconect to mobile data?

I recently got my lg v10 and love the phone except for one thing. When I connect it to my home wifi it connects just fine but when I leave the radius of the signal it will refuse to switch to mobile data. All the phones I have ever owned always auto switched between the two. Also it has to be restarted with the wifi turned off to reconnect at all to the mobile data. I cannot find a setting for this and cannot find any info on it. Please help,anyone?

Accepted answers

HeavyMetalHyena

Ok update I believe I resolved the issue. I turned the phone off removed

the SIM card then put the SIM card back in and turned the phone back on and

it's now working fine. Thank you for the fast response.

All comments

Verizon_Support

HeavyMetalHyena

Having your phone automatically switch between Wifi and data is tremendously convenient. Does this occur with other Wifi connections? When you are at home and you have your Wifi turned off, what kind of 4G signal do you get? If you don’t restart your phone, does 4G ever reconnect on its own?

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HeavyMetalHyena

It acts the same no matter what wifi connection I use. When I am at home

and have wifi off the rg signal is berry strong. And no if I don't restart

the phone it never reconnect to 4g it repeatedly tells me to reconnect to

wifi.

HeavyMetalHyena

Sorry my autocorrect went wierd on me. The 4g signal is strong when I am at

home if I turn the wifi off.

HeavyMetalHyena

Ok update I believe I resolved the issue. I turned the phone off removed

the SIM card then put the SIM card back in and turned the phone back on and

it's now working fine. Thank you for the fast response.