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My phone is a Samsung Galaxy 5 shuts down repeatedly throughout the day for no known reason, any suggestions?
Is it the Galaxy S5 or the Galaxy Note 5?
have you added any new apps?? may be the problem
galaxy S 5
jds6070, having a working and reliable phone is a must. I want to ensure that you always have a connection to the world with your phone. Help is here so let’s get started. Ann154 & bearone21, great questions to ask in this troubleshooting process as you both are on the right track. There are so many reasons that could cause the shut downs. New applications, new software updates and lack of memory just to name a few. Are the other functions of your device working? Calls, Text Messaging, Web Browsing? Let’s check the available memory on your device. Click here for the steps. http://vz.to/1T6zq36 Please keep us posted.
NatashaA_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
