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Verizon Mobile Broadband Only Connecting at 1xRT And Disconnects Frequently

I have Mobile Broadband, but lately I haven't been getting full speed... it only connects at 1xRTT speed and transfers at about 170kbps (16KB/s) and disconnects frequently. I'm not the only person, I recommended Mobile Broadband to another person and he is having the same problems with slow speed and disconnects.

I have seen faster speeds, around 1Mbps range when my USB720 was using EVDO rev. A. Now it's always 1xRTT for transferring data.

I'm not getting what I paid for or what I was promised.

Comments

Kimberly_Nicole

Hi. I am sorry you are having issues with your Mobile Broadband speed and I can certainly look into this for you. :smileyhappy: How long have you been having these issues? Do you use a PC or a MAC? What is your zipcode so I can check your area?

Waiting on your reply :smileyhappy:

Thanks!

OlenAhckre

This is just great, someone offers to help then disabled my regular login account so I couldn't reply to this message.

Is this Verizon's idea of costumer service?

How long have you been having these issues?

I've been having problems with Verizon for about nearly a year and so has my friend who (only recently, several months ago) purchased Verizon Mobile Broadband (Laurel, Delaware area).

Do you use a PC or a MAC?

I own a PC.

What is your zipcode so I can check your area?

21874 / 21850 - Willards / Pittsville area

Tae Song

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