I recently updated my software and now my home button and power button aren't working. I have done the reboot and cleared my cache and still they won't work. I'm at my breaking point and need my buttons working! Anyone else experience this with the new update? Any advice?
@Klewis17
Software updates are intended to provide customers a better wireless experience, not worse. I would love to assist in resolving this device issue with you.
When you say the home and power buttons aren’t working, is this happening intermittently or do they not work at all? Please let me know so that I can further assist.
AnthonyTa_VZWFollow us on Twitter @VZWSupport
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