Alarm volume won't work

smrivera1127

I've looked through all the settings and even turned off the bedtime feature but I still can't get my alarm to work properly. It will vibrate but that's all. It seems like I'm the only one with this issue. My speakers work fine. I can play music, videos, and games and the sound works fine. This started happening shortly after iOS 10.0.1 was released. Anyone have any ideas? I did pre-order an iPhone 7 but it looks like it will be a while before I get it...but that's a whole different topic.

Verizon_Support

smrivera1127, we want to ensure you wake up on time. I welcome the opportunity to assist you with this matter. Since this issue has occurred since the install of iOS 10, please try a reset of the network settings as follows and then retest:  http://vz.to/1ESSwUJ. Keep us posted with your results.

EbonyR_VZW
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