Whats the best way to update my Jetpack please
Try to update the firmware through the device, see page 25 in the manual.
https://ss7.vzw.com/is/content/VerizonWireless/Devices/Verizon/Ellipsis%20Jetpack%202%20MHS800L/User%20Manual/UG_Ellipsis%20Jetpack%20MHS800L_v2%204_121514.pdf
Hello LarryRBergman,
We definitely want to ensure your device has been updated correctly. For instructions on how to perform this update, please refer to this page: https://www.verizonwireless.com/support/verizon-ellipsis-jetpack-mhs800l-update/#instructions
ChristopherM_VZW
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