The two devices pair but will not connect...no one seems to know how to solve this problem
I know it can be frustrating when having issues with connecting a via bluetooth, Graloy14. Let me find out what's going on to get you connected. Are you getting any error messages? Have you tried resetting your network setting? If not, here's a link to check for the steps http://vz.to/2hI91Q2 and afterwards test out your connection. Please keep us posted on the results afterwards and if you need further assistance.
EdwinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!