Child Item

Site Totals

61487 Questions Answered 271 Categories

poor coverage and constant dropped calls

I am wondering how to get ahold of someone at Verizon to report that Cornelius Pass Rd towards Pdx has no coverage between the intersection of Cornelius pass and Germantown for approx. 2 miles. In addition the coverage down Old Cornelius pass road and Phillips Rd is constantly with dropped calls. Please help fix this!

Comments

jav6

A zip code might help. Is this an outage or lack of coverage? You could call Customer Service at 800-922-0204 or *611 to see if they have an idea of how to report a coverage issue.

Verizon_Support

TKDGURL99, I am constantly counting on my phone to help me stay connected to my loved ones while I commute to work, and can certainly see why it's essential that your services do the same. I have sent you a message to your inbox to grab your contact information to get the ball rolling on your dropped connectivity concern. Please reply to me there.

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

TKDGURL99

The zip code is 97124..not outage just areas of poor to no coverage

I did call customer service this weekend and they said to go onto the website and to submit a request? I don't see where to do that at....

Verizon_Support

TKDGURL99, I'm glad you reached out to our Customer Care team. One thing you can look into is a request to place a tower in a specific location. The requirements for that along with the form can be found here: https://www.verizonwireless.com/biz/real-estate-inquiries/

John_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Child Item