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Why does my phone keep asking which text message app i want to use? I have my default set to message+. And how can I stop this from happening?
Did this start after an update?
After you checked all your settings did you restart the phone?
Do you have any other messaging apps on your phone?
If you only have what came with the phone you may want to disable the other app.
Yes I did all of that
RL_N_ANGEL, let's figure out what's causing this message to pop up when you text! Do you have any other text message app installed on your device? When you see this message pop up, does it give the option of "just this once" and "always"? This can set it to automatically choose Verizon Messages+ each time you text, rather than just for that specific message.
Michelle_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It started after update even though the other preload messaging app is disabled. And default is set to message+. I have restarted several times
Thanks for the information, RL_N_ANGEL. What make/model phone do you have? Do you get the same message if you put your device into safe mode?
Joey_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have a Note 8. Dont know how to put in safe mode.
How To: Safe Mode, Reset Settings, and Cache Wipe - Samsung Community - 173839
disable the yellow messaging app!!!
Did that
Stopping unwanted notifications for a default application is a must, especially when you have already selected a default application, RL_N_ANGEL. I see that Ann154 provided the steps to get to safe mode already. Have you already attempted to duplicate this behavior while in safe mode? What options do you receive when you get the notification about default messaging applications? What happens if you reset your application preferences? Here’s how: Settings > Apps > More (upper right 3 dots) > Reset App Preferences.
Joseph_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
RL_N_ANGEL
Also, we want to clarify if you are still getting the question after you disabled the yellow messaging app.
We look forward to your response.
Tamara_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I already did
Yes just happened again this morning.
RL_N_ANGEL, let’s put a stop to this issue once and for all. To clarify, were you able to test your device in Safe Mode yet and if so, what was the result? If you re-enable the default messaging app, do you still get this notification. When does this message appear (randomly, when using certain applications, etc.)?
The next few steps will help us to narrow down the cause of this issue. Please temporarily switch to the default messaging application to see if this notification message still appears and let us know of the result.
https://www.verizonwireless.com/support/knowledge-base-214264/
Let’s also have your temporarily disable the Verizon Messages Plus app temporarily and notify us of the result.
https://www.verizonwireless.com/support/knowledge-base-214143/
Please attempt to force stop both messaging applications, to close all recently used Apps, and then restart your phone.
https://www.verizonwireless.com/support/knowledge-base-214275/
https://www.verizonwireless.com/support/knowledge-base-214348/
Sean_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
