I'm just getting sick of it. My 4G signal has been spotty at best. I'm never at 5 bars like the old days, now I'm lucky to get 3 bars outside in the middle of a field. I submitted a ticket with Verizon support a few months ago (NRB000010246586) because I was dropping calls like crazy. Well, the ticket was opened and apparently no solution. I am self-employed and I've depended on my cell phone for years to conduct business but now Verizon isn't reliable enough for me to continue to use as my primary business line. To keep from losing customers I had to add an additional expense to my budget to get a subscription to a VOIP phone service to make up the shortcomings of Verizon's now horrible cell phone reception, indoors or outdoors it doesn't matter it's just bad now. In addition to the horrible 4G constantly dropping calls a major problem is Verizon's response. All I've seen in the responses from Verizon is they have been blaming the customer, you're inside a building, maybe there is interference, are you around trees, it's not us its you...this is crazy! Obviously, there is something wrong going on just look at the message boards, all of those customers can't be just making this stuff up! For the first time in over 13yrs I don't believe Verizon is being honest with us and worse I feel like they don't care. I used to walk around with braggadocious confidence in my Verizon service knowing I had the best reception now I'm consistently returning calls saying "MY BAD" my signal dropped. If something doesn't improve soon I'm going to have to say goodbye to what is quickly becoming a toxic relationship.
