Child Item

Site Totals

61162 Questions Answered 267 Categories

Backup Assistant and Curve 8330 PIN not working

I try to run the BUA app and it asks me for my PIN. When I imput my PIN, it runs for a few seconds, then tells me that my PIN is invalid. I have tried imputting it multiple times, resetting it, and even running the sync from online from my computer. Nothing is working. Anyone have any suggestions? Thanks!

Comments

RCA

I'm assuming you have an 8330? Your profile shows 833.

Do you have a data plan?

Where did you purchase the phone?

I honestly dont know why it's asking you for a pin but these are some of the questions that are going to be asked to help you out. Any other info would be of help.

akpeter

Yes its an 8330, I must not have hit the zero when I was filling out my profile. BUA was working fine when I backed up this same BB then switched to a Chocolate Touch about 6 months ago. Yes I have a data plan, and everything was working fine before.

SoccerRef

Many people have reported problems using the BUA. I fine it easier to just use Desktop Manager to backup everything, contacts, calendar, settings, etc. locally to my laptop. Desktop Manager is on the CD that came with your 8330.

Child Item