2+ minutes to post a response is pretty sad!!
The strange part is, the delay so far has been seemingly isolated to Verizon DSL/FiOS connections. I can immediately switch to my company's VPN or to a mobile phone and get immediate response.
In the past two days I've noticed the problem tends to be worse around 8PM Eastern. Even though my DSL has been a bit messed up, it looks like I'm seeing page hangs from the domains vrzn.i.lithium.com (serves a lot of static content for the forums). Tonight it seems that I am hitting some issues with the actual forums.verizon.com domain. The problem seems to come and go, similar to the issues I have with Gawker sites and their own CDN loading content at 1KB/s (which on sites like Kotaku, turns into a disaster really fast with the animated GIFs jamming up the comments).
The next time it happens I'll try to get a few traces of the loading activity from the browser.
Had the same issue about a week back. One of the the CLs pushed it on some back door access to tech support they have and was fixed in about 10 minutes, maybe they could do it again??
@viafax999 wrote: Had the same issue about a week back. One of the the CLs pushed it on some back door access to tech support they have and was fixed in about 10 minutes, maybe they could do it again??
OK
So now it works again, but why do we have to put up with minute + response times?
I see no answer that I can say was a vaild response as a fix, so why is the question/comment moved to "suggestions for this community"?
I think more preferable would be to move to "fix whatever keeps causing thsi issue"
as apparently it is now resolved without anybody commenting on what was causing the issue.
Whatever "fix" was aplied to forum registration was incomplete. Do these people QA their work at all?
When I attempted to signin with my usual "myVerizon" user pass, I got user/pass error messages. When I made a new account, it told me that my preferred username "mrspabs" had not allowed characters.
The Forum itself is pathetic. I only wish I had access to the customer feedback prior to subscribing to this service. It is impossible to elicit support, obtain a paper bill, or speak to an unautomated agent. So far I've been given 3 different addresses to send my payment to, in 3 different states. Gotta love this.
