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trouble getting into my camera system when away from home

I have a camera system installed, have the 100/100 service and theres times when i try to get into them to view the cameras and it won't connect. other times it gets right in. Is there a setting that would give the cameras priority or maybe allow more bandwidth??

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Edg1

@grh372 wrote:
I have a camera system installed, have the 100/100 service and theres times when i try to get into them to view the cameras and it won't connect. other times it gets right in. Is there a setting that would give the cameras priority or maybe allow more bandwidth??

The 100/100 mbps plan is plenty of bandwidth. Try assigning a static IP to you DVR and opening the ports that your camera system recommends.

grh372

done this already still having the issues.

Edg1

And the DVR connects with ethernet, right? Not a wifi one?

grh372

exactly. ports are forwarded as well.

Edg1

Maybe it’s the app. Take a look at the Play Store or App Store reviews and see if other people have the same complaint.

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