Samsung Continuum: Android Version 2.2?

As far as I know, Android 2.2 is not available for the Continuum. Nor I have I heard even a rumor if it is coming someday.

NuDroidUsrr

Ann154 wrote:
As far as I know, Android 2.2 is not available for the Continuum. Nor I have I heard even a rumor if it is coming someday.

That is correct, it is stock with 2.1 , and with all the rumblings with the Fascinate, I would think that it would be soon, but I agree, I have not heard 1 thing about an update.

Maybe now that the Fascinate cloud has left, we will start hearing some rumors for the Continuum. Or maybe not.

Tiztaz

Cloud? I really am disliking my fascinate more each day. Never thought I would miss my IPhone 3GS with AT&T but I am. Unfortunately, I am only 1 year into my contract with Verizon so I cannot upgrade this phone yet...

I asked about the 2.2 software for Fascinate and was told by Verizon CS that it was upto Samsungf to roll upgrades. I am not holding my breath...

The FroYo update is rolling out in stages to the Samsung Fascinate starting today or last night if you have read the Fascinate forum on this community.

Tiztaz

Thanks for the info. I am about the now so I quizzed the system for an update and requested it. 15 miutes to download.

lextori

I ran the update yesterday(when I got the phone), but it still shows my version as 2.1-update1 not 2.2

NuDroidUsrr

lextori wrote:
I ran the update yesterday(when I got the phone), but it still shows my version as 2.1-update1 not 2.2

Are you talking about the Continuum? The poster above you was talking about the update for the Fascinate. I have not heard a peep from Samsung about the Continuum, I would follow Samsung's GalaxySSupport on twitter and ask them. I follow them now, and will pose the question.

BeamerMT

From what I have gathered after searching the internet, is the Continuum probably will not be updated. Verizon has no information and Samsung won't say one way or another. It makes me feel like i've gotten an motorola devour.. Moto never bothered to update it from 1.6 and just left their customers hanging...

rjval3n

Hey, you can get the new tab 10.1, but the store I go to loves to rip people off. I go in for a new iphone 4(32gb white) next thing I know I have a new galaxy tab 4G & not a word about the new Samsung 10.1; I know i know. Verizon was good to me when they came into the market. I call the store the next day (14 days to return plus over 70$ for a restock. 30 days to cancel my new contracts) I asked why I was told it was 4g just like my new iphone; and can I come in and give them three to four hundred more dollars to get the new 10.1 & why I wasn't even told "new 10.1 comes out in 24 Hours?" response!? Manager: MY CREW WOULD NEVER SAY IT WAS 4G! AND NO YOU CAN'T COME IN AND GET THE NEW 10.1" I wasn't even mad. I cried. Currently getting the third vzw meeting setup. I have(had?) at the moment three IPhone4 (16,32,32gb models.) this tab I have had is awesome but the moment I was yelled at by the store manager I could care less. Samsung flip cell. I Was planning on adding two more tabs & an iphone4 as I was on the line with Mr "I'm tough I don't mind losing this customer." His company did however mind the store was losing a modest ten grand a year(just on devices) Not including my data and voice plans which until Friday sadly went down in price (I pay what he makes a year on services. Stay clear of stockton California's Verizon store a quarter mile from i5 (eight mile road exit; trinity mall. Even the big guys get bad salespersons. I cried. I felt that close to Verizon. Not anymore.

DaisyP_VZW

Hello rjval3n,

I know how frustrating this has to be for you and I do apologize for the experience you had at the store. However, I would like to advise you until a product is release we are unable to discuss any details until the actual launch date. We do offer our 14 day return and exchange period where you can conveniently exchange or return your device during this time. Once you purchase a device and return or exchange it this device will no longer be sold as new and you will be responsible for the restocking fee. We do value every one of our customers and strive to provide you with great service.

Here it is July already. Any more word on the 2.2 update for Continuum?

Nearly August. Fascinate has had it a while. Obvious security flaws and risks. Multiple promises from Verizon Wireless sales and support reps that an update is on the way. Yet, no word on when to expect it. Interesting.

PaulNeb

Well, I for one am dissapointed in the non-upgrade of the Continuum. I've got a friend who owns a Droid and he's been upgraded to Android 3, while my wife is running across apps that won't run because she's got Android 2.1. (She has a Continuum as well.) I don't believe that Verizon has no input in the upgrade process with Samsung. I think it's a marketing decision and Verizon isn't planning to continue supporting the Continuum. The last update was in January of 2011 and that was to the 2.1 system, not an upgrade to 2.2. After six months, I'm not holding my breath expecting to see 2.2 for the Continuum - ever.

Prove me wrong, Verizon.

dragongrl81

Based on the fact that I just got my Continuum free about a week ago I don't think there are any plans to update the OS. Which kinda **bleep** me off a little. I also cannot play flash games either which is a major bummer! Heard there will be an update for Flash in October though. I knew I shoulda just saved the mula and got a tablet! You get what you pay for though, right?

dragongrl81

Really? Ya bleeped that word? LOL.

rafael

I just check for update , and nothinh yet, samsung has already release update of firmware but does not seem to come to VZ nor they plan to roll it, VZ need to keep their restrictions/customizations on the Operating system before rolling the update, but who long we need to wait for it, another year ? google is already on 2.3 and here we are waiting for ....

I guess , only step to update is to root the phone and install new version

JohnB, if you have noticed, there is little understanding or patience on this board. XDA has had an update out for almost 2 weeks. Maybe Verizon should hire them to get the update out. It just seems Verizon has "more important" customers than us Continuum customers.

snemiroff

Lately my phone freezes to where I have to remove the battery to get it to unfreeze. I've been told this is because we are operating on an out of date version in 2.1. Verizon please update or recall the Continuum and allow us to switch phones.

tclair55

CY cONTINUUM DOES EXACTLY THE SAME THING. I HAVE TO REMOVE AND REPLACE BATTERY ALMOST EVERYDAY! THIS IS ABSURD. VERIZON AND SAMSUNG STINK AND DON'T SEEM TO GIVE A RIP ABOUT US. They sure wantoed to sell me this phone. I have replaced my Continuum 3 times through verizon but they won't give me a different phone!

drewsmithwick

I think Verizon and Samsung have not given this phon version of the Galaxy S fmily Android 2.2 or 2.3 yet I really want the update and we deserve to be treated better than this.

PhilG

A lot of what has been said here is what has been on my mind. Verizon, I'm dumping you and Samsung (in every way) if you both don't get your stuff together and release 2.2 – at the very least. Too many of us were told, and in some cases promised, quite specifically that the Continuum would receive the ‘Droid 2.2 update. Such baloney should not be stated by staff JUST TO MAKE A SALE OF A DISCONTINUED (in every sense of the word) item. Somebody in upper management for both firms needs to read Verizon’s “Customer Guarantee”, particularly the line that says “World-class service and support.” This issue (as stated by so many here and on the WWW) is spoken of too frequently by too many and yet appears to be ignored … no service or support provided to the Continuum audience. It’s a real shame. Release 2.2 or I’ll be releasing you. Enough of the “Soon”, “canned” responses, and what appears to be "total lack of motivation" by both firms to make EVERY customer happy!

There are other devices besides the Samsung Continuum that on running on an Android system older than the FroYo (Android 2.2) and don't have access to any Flash support.

pete_CL

I bought this phone for my wife for her birthday in March. It is the worst phone ever and all I get from version is try a hard reset. From everything I am reading here is if they would get the update out most of her problems would be resolved. I wish she had never chose the continuum. It drops calls, randomly changes ring tones, rings sometimes and sometimes it doesn't. Many times it can not receive or send text messages. I wish Verizon cared as much about it's customers as it does its bottom line.

This phone needs 2.2. I haven't recieved any RSS feeds in months because of your broken 2.1 update. Very crappy customer service for the Continuum Verizon.

I think Verizon has given up on the Continuum. They don't post to Continuum threads very often and when they do they have little or nothing on the update to 2.2. In fact, if you look at the "Solved" post in this thread, it has absolutely nothing to do with 2.2. Verizon is simply ignoring us. I have 5 lines, plus Home Connect. Wonder how they'd feel if I "ignored" them at the end of my contracts?

Duncan12

Samsung reports that they have released the upgrade to 2.2 to Verizon for this phone, but Verizon has not released it for Continuum, and is very unhelpful as to when or if they will release 2.2 or 2.3 for this phone.

I am very disappointed in Verizon's support of this phone. We bought two of them and never got the rebate, which means that we paid top dollar for unsupported phones. All of my friends have been updated to 2.3 on their phones, and I cannot use voice command with my Bluetooth with android 2.1, which makes it very cumbersome when traveling...

Simply, Verizon does not care about the people that purchased this phone. They have not intention of releasing the upgrade supplied by Samsung. They have no intention of supporting this phone in any manner other than that of the 12 month warranty, which is supported by Samsung, in reality. We are just stuck with an outdated phone, even though the phone is not quite 1 year old, which makes it less than that for many users. If you look at what happened to the Fascinate, Verizon doesn't care because this phone is not a 4G phone. We'll remember, Verizon, we'll remember.

Come on Verizon, it's almost a year since this phone came out. It's still being sold as the ONLY Galaxy S phone in your store and you won't give it the 2.2 update?!?

wizard124

Same problems here. I bought the phone because it was decently priced but didn't realize that it wasn't upgradeable to 2.2. I'm having constant issues and its as fast as a slug. I turned off all processor hungry apps and its still problematic. I need to pull the battery every other day and this is definitely not acceptable since I use it for work. Its terrible how verizon gives their basic canned answers on these forums. We're paying customers, give us what we deserve. I have been a loyal customer for 10 years, isn't that worth something?

I, too, have been a customer for over 10 years, first as a single phone, then bringing in my whole family on my plan. This phone, though, seems to show me that from Verizon's standpoint, I'm not worth anything more than a dollar figure to them. Other companies I have been loyal to for this amount of time seem to fall all over themselves to help me. Not Verizon. This phone NEEDS 2.2 to help with battery life, app availability, etc. It's out there. Verizon just won't take the time to release it. They have "more important fish" to fry. Apparently, we've already been fried. Deep fried.

pwpantizke

I have had my continuum since January and was told when i bought it that the 2.2 and the 2.3 update would be made available for the continuum as well as all the other Galaxy S phones. I have followed XDA on there developments and from what i understand Samsung has the update ready but it is up to Verizon to verify the upgrade and test it then push it out to us. Like others of you have said Verizon does not care about the continuum or the costumers that bought them. This upgrade should have come out the same time as the fascinates upgrade. I have called samsung and used their live chat support here is what i continually get from them:

General Info

Chat start time Oct 24, 2011 12:04:58 PM EST Chat end time Oct 24, 2011 12:42:07 PM EST Duration (actual chatting time) 00:37:09 Operator Sheila

Chat Transcript

info: Please wait for a Samsung Agent to respond.
info: All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
info: You are now chatting with 'Sheila'. There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is LTK5640242520X
Sheila: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Paul: hello, i am looking for information on the froyo 2.2 upgrade for the continuum
Sheila: I understand that you are looking for the information on Froyo update for Continuum, am I correct?
Paul: yes
Sheila: Thank you for confirming.
Sheila: Thank you for holding.
Sheila: I have checked with the information.
Sheila: Unfortunately as of now there is no update available at this time for your phone model, nor is there an estimated date of one being released.
Sheila: We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Paul: why is that? the other galaxy s smart phones have received the 2.2 update
Paul: why is the continuum left out
Sheila: Thank you for waiting. I'll be with you in just a moment.
Sheila: I'm sorry for the delay. I'll be right with you.
Sheila: Thank you for holding.
Sheila: I have checked for the information and I am sorry that we do find any information regarding the android 2.2 update for Continuum.
Paul: so samsung has stopped supporting the continuum?
Paul: its not even a year old
Paul: i was told by verizon representatives in January 2011 when i bought the phone that it would be getting upgraded along with the fascinate
Sheila: I can understand your concern but I regret we do have any information about the future releases.
Paul: is there somewhere i can log a complaint about the lack of support for this device?
Sheila: I am sorry we do not have anything as such but I can inform it our concern department from my end.
Paul: so is the update a work in progress?... i can understand if it has been put off do to other more important projects. either that or i need a definitive "no" answer if there will never be an update
Sheila: I will be right with you.
Sheila: I'm sorry for the delay. I'll be right with you.
Sheila: I will be right with you.
Sheila: Thank you for holdintg.
Sheila: I am sorry to inform you that there is no information provided at my end about the Android 2.2 update, once if there is any update available you can find it on the Samsung website.
Paul: thank you for your help
Sheila: You're welcome. Is there anything else I can assist you with?

what a load of crap.

pwpantizke wrote:
I have had my continuum since January and was told when i bought it that the 2.2 and the 2.3 update would be made available for the continuum as well as all the other Galaxy S phones. I have followed XDA on there developments and from what i understand Samsung has the update ready but it is up to Verizon to verify the upgrade and test it then push it out to us. Like others of you have said Verizon does not care about the continuum or the costumers that bought them. This upgrade should have come out the same time as the fascinates upgrade. I have called samsung and used their live chat support here is what i continually get from them:

General Info
Chat start time Oct 24, 2011 12:04:58 PM EST Chat end time Oct 24, 2011 12:42:07 PM EST Duration (actual chatting time) 00:37:09 Operator Sheila

Chat Transcript
info: Please wait for a Samsung Agent to respond.
info: All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
info: You are now chatting with 'Sheila'. There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is {edited for privacy}
Sheila: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Paul: hello, i am looking for information on the froyo 2.2 upgrade for the continuum
Sheila: I understand that you are looking for the information on Froyo update for Continuum, am I correct?
Paul: yes
Sheila: Thank you for confirming.
Sheila: Thank you for holding.
Sheila: I have checked with the information.
Sheila: Unfortunately as of now there is no update available at this time for your phone model, nor is there an estimated date of one being released.
Sheila: We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Paul: why is that? the other galaxy s smart phones have received the 2.2 update
Paul: why is the continuum left out
Sheila: Thank you for waiting. I'll be with you in just a moment.
Sheila: I'm sorry for the delay. I'll be right with you.
Sheila: Thank you for holding.
Sheila: I have checked for the information and I am sorry that we do find any information regarding the android 2.2 update for Continuum.
Paul: so samsung has stopped supporting the continuum?
Paul: its not even a year old
Paul: i was told by verizon representatives in January 2011 when i bought the phone that it would be getting upgraded along with the fascinate
Sheila: I can understand your concern but I regret we do have any information about the future releases.
Paul: is there somewhere i can log a complaint about the lack of support for this device?
Sheila: I am sorry we do not have anything as such but I can inform it our concern department from my end.
Paul: so is the update a work in progress?... i can understand if it has been put off do to other more important projects. either that or i need a definitive "no" answer if there will never be an update
Sheila: I will be right with you.
Sheila: I'm sorry for the delay. I'll be right with you.
Sheila: I will be right with you.
Sheila: Thank you for holdintg.
Sheila: I am sorry to inform you that there is no information provided at my end about the Android 2.2 update, once if there is any update available you can find it on the Samsung website.
Paul: thank you for your help
Sheila: You're welcome. Is there anything else I can assist you with?

what a load of crap.

sigh. that is **bleep**. Hell Droid X's have 2.3 and they are way older than the continuum and they have worse hardware. The continuum is my first experience with a smartphone and I gotta say I really screwed up in my selection if there is never an update, cause one of the main reasons I bought mine too was because 2.2 was promised.

zebraedsgirl

I was informed by a customer service rep from Verizon Wireless, about 2-3 weeks ago, that there will be an update for Samsung Continuum, 2.1 android OS "in a couple of weeks"... Still no update!!! I feel your pain!!

zebraedsgirl, until I actually see the update, I'm gonna take that as just another lie by Verizon to distract us and get us to leave them alone.

http://news.cnet.com/8301-1023_3-20126547-93/android-owners-getting-stiffed-on-os-updates-study-claims/?part=rss&tag=feed&subj=AndroidAtlas

Android owners getting stiffed on OS updates, study claims

WraithTDK

KinquanaH_VZW wrote:
I would first like to thank all the community members for your input and apologize for all the issues your having with your phone. We do not want any of our customers to feel that we are ignoring an issue or not looking into a fix for the problem. We take all problems with our devices very seriously and want our customers to have the best experience with their service and phone. Triplescrew, this issue was reported by other customers and we are looking into a fix with any future updates for this phone. The temporary fix that may work for you and other customers are to Unsubscribe to the pre-loaded feeds and then re-subscribe, and the information should populate.

I notice this says nothing about the actual issue. Thanks for apologizing for the issue of the phone. Now tell us why we're not getting the update. That's all we ask. Just. Answer. The. Question.

AntonioC_VZW

zebraedsgirl wrote:
I was informed by a customer service rep from Verizon Wireless, about 2-3 weeks ago, that there will be an update for Samsung Continuum, 2.1 android OS "in a couple of weeks"... Still no update!!! I feel your pain!!

Hi zebraedsgirl,

I apologize for any misinformation provided about a software update for your device. Please be assured that while Verizon Wireless employees DO NOT have any information available for any software update release for any device, we will push all software updates as released by the manufacturers.

Antonio -

I beg your pardon.

A number of us have spoken to Samsung, by phone and by email, and we have been advised that the update HAS indeed BEEN sent to Verizon; the hold up is that Google & Verizon must approve it before it is released to the public / users.

The hold up is on the part of Google AND VERIZON. Samsung says they have done their job!

Why is Verizon not releasing this? If need Google approval first, then WHY has Verizon not put some pressure on Google, on behalf of all of us frustrated customers???

I bought my Continuum right after it was released - end of November - a YEAR ago. It is the ONLY phone in this Galaxy S line that has NOT recieved this update!

A good number of the apps that I want to run are "NOT compatible with your version of Android". This is RIDICULOUS!

Lets be honest, Verizon, we are not going to get the OS update! We are stuck on 2.1.. Just tell us, so we know what is going on. How about a little truth?

It comes across that Verizon just wants to sell a newer phone!

Yes, Antonio, we want some real answers, not canned, "We're sorry, but we'll push it as soon as we get it," answers. I have emailed Verizon several times about my dissatisfaction. I keep getting the same "canned" answer. They even insult my intelligence by telling me to check to make sure my phone is up to date through the Settings menu. I do that on an almost daily basis. I hope that if enough of us do it, often enough, you'll get the idea that we REALLY want this update. In fact, for the first time in my 9 years as a customer, I am really considering changing to another provider. No update for the continuum, no release of the Galaxy II at all, standard phones for my other lines that are worthless as phones for my needs. Verizon acts as if they are the only game in town. Simply put; Verizon, you want my money, I come attached to it. Treat me right, or me, and my money, will go elsewhere.

mlaubers

It is apparent from the Verizon responses on this forum that a 2.2 update is not going to happen. There really is no recourse other than to switch carriers except I am tied into a business account with 6 lines of service and multiple anniversary dates.

I will be filing a complaint with the better business Bureau and with the Commissioner of Commerce. I recommend that other Continuum owners do the same as these entities are there to protect consumers from companies that choose to operate in this manner.

Both complaints are available online and take very little effort to complete.

A little honesty and integrity on Verizon's part could eliminate all these issues. I did not buy from Samsung, I bought from Verizon and it is their responsibility to force Samsung to provide updates.

I hope others will see this post and act on it.

I agree, mlaubers. We have been left no choice but to make sure Verizon knows they will be held accountable when they treat customers like this. I'd say this sort of action is why Samsung has made it very clear that they have already turned the update over to Verizon. This failure falls squarely in the lap of Verizon. Verizon is failing to listen to us and support us, so they have only themselves to blame for this being our only recourse.

Sounds like, then, there are really only two options. First, make sure Samsung knows that Verizon has cost it future sales. I intend to let Samsung know that my next phone will not be a Samsung, nor with any of the other current Samsungs (4) be replaced with a Samsung when their renewal date comes around. (when I change carriers) Second, make the rounds of internet cell phone review sites and destroy the credibility of the Continuum, noting the lack of support from Verizon and Samsung, to hinder the sale of the remaining phones in Verizon's stock. I'm not that old, but I do remember a time when companies worked to please customers. I guess with the millions of customers, Verizon doesn't feel that need. I guess if you've got 80 million subscribers, you can afford to make a couple of million angry with you.

Tidbits

Vibrant users got their update quickly right after they stopped blaming the carrier and sent alll their complaints to Samsung. Just a FYI.

Tidbits -

could you give us a contact email and/or phone where we can all send our complaints? I would think that they need to all go to the same place to have any possible effect.

thanks!

PiccPete

Continuum purchased Black Friday last year. I love the phone... but I can't d/l half of the apps that are out there!

:womanmad:

Tidbits said:

Vibrant users got their update quickly right after they stopped blaming the carrier and sent alll their complaints to Samsung. Just a FYI.

I've already sent Samsung an email stating that since Verizon is telling us they would push an upgrade once they get it from Samsung, it must be Samsung's fault, therefore I'm not going to replace any of my 5 phones with a new Samsung when the time comes. We'll see how that goes. It just went to the generic support contact through the form on their site. Something else to consider, most of the apps that use 2.2, i.e. Netflix, are heavy data users. Most Continuum users have the unlimited plan. I wonder if that might play into it? I realize that many current phones users may have been grandfathered in, as well, but just something to consider.

Tidbits

Most Vibrant users sent them to the CEO's email addresses as well as Samsung technical support email address.

http://www.imjosh.com/2006/01/13/how-to-contact-any-ceo/

Tidbits wrote:
Most Vibrant users sent them to the CEO's email addresses as well as Samsung technical support email address.

Might be possible to call them directly

Interesting note. I read on another board over the weekend (not going to mention it because don't want to get banned here), where someone posted the transcript of a chat with a Samsung rep. The chat started with the customer asking about 2.2 and the rep told them that they couldn't comment on when an update would be coming, but that one would be coming soon. When asked if it was 2.2, the rep responded that it would be 2.3. Now, not trying to get hopes up, but it seems that Samsung and Verizon seriously need to get together and talk about what they are going to do with this phone. It seems that people are now just making stuff up to keep the phone calls down. But, just more fodder for the complaints to BBB, FCC, Samsung, and Verizon. Intensify, people, intensify.

SaMd68

I agree, Verizon is just being evasive now hoping Samsung Continuum owners give up and get a different phone. I'm thinking of doing that, but with a different carrier.

My opinion is that Froyo for Continuum isn't coming or they'd at least tease us with something about that. I spent way too much time on the phone this week with Verizon reps, Samsung reps and trying to reach Google because none of them will own up having a hand in OS updates. Vzw says Samsung handles the operational updates, Samsung says Vzw does it, another Vzw person says a Samsung person told her that Google does it.

It's insulting that they would think I'm too stupid to know that they handle it themselves. After all these years, I think it's time I stop saying how great Verizon is, pack up and head elsewhere with my four lines. Thank God 3 of them are up for renewal!

WraithTDK

AntonioC_VZW wrote:
zebraedsgirl wrote:
I was informed by a customer service rep from Verizon Wireless, about 2-3 weeks ago, that there will be an update for Samsung Continuum, 2.1 android OS "in a couple of weeks"... Still no update!!! I feel your pain!!

Hi zebraedsgirl,

I apologize for any misinformation provided about a software update for your device. Please be assured that while Verizon Wireless employees DO NOT have any information available for any software update release for any device, we will push all software updates as released by the manufacturers.

Perfectly understandable. Here's the kicker: when thousands of your customers have an issue, and you don't know how to answer it? Your next step is to speak to someone who does. Talk to the person highest on the foodchain that you have direct access to. If they don't know, ask them to talk talk to the highest person on the food chain that THEY have direct access to, and to tell that person to do the same, utnill someone is reached who does have information. Why hasn't this been done yet? This has been going on for over a year now. "I dunno" isn't good enough at this point.

http://global.samsungtomorrow.com/?p=8894#comment-391506572

SaMd68 wrote:
I agree, Verizon is just being evasive now hoping Samsung Continuum owners give up and get a different phone. I'm thinking of doing that, but with a different carrier.
My opinion is that Froyo for Continuum isn't coming or they'd at least tease us with something about that. I spent way too much time on the phone this week with Verizon reps, Samsung reps and trying to reach Google because none of them will own up having a hand in OS updates. Vzw says Samsung handles the operational updates, Samsung says Vzw does it, another Vzw person says a Samsung person told her that Google does it.
It's insulting that they would think I'm too stupid to know that they handle it themselves. After all these years, I think it's time I stop saying how great Verizon is, pack up and head elsewhere with my four lines. Thank God 3 of them are up for renewal!

CHECK OUT SAMSUNG'S OFFICIAL GLOBAL BLOG.

so OK, dont give us IceCream Sandwich, at LEAST upgrade us to 2.2 (or 2.3).
Half of the apps on the market are NOT compatible with our Continuum phones!

EVERYONE SHOUD POST ON HERE!!!!!!!!!!!!!!

Samsung confirms that Galaxy S phones will NOT get update to ICS.
Continuum is a Galaxy S.
My comment: could they at LEAST give us 2.2 and 2.3 ??????????

News Cnet dot com

QUOTE:

Announced in October, Ice Cream Sandwich adds a number of new features to devices on the platform, the main one being the unification of the OS for both tablets and smartphones, as well as the addition of software-based buttons that replace the ones that have been physical buttons. As with other major releases of Android, it carries with it particular hardware requirements, leaving a number of older devices stuck on certain versions indefinitely.

Owners of Samsung's Galaxy S smartphone and the 7-inch Galaxy Tab won't be getting the latest and greatest version of Android .

In a on a Korean promotional site run by Samsung, the company noted that the two devices would not receive the update to Android 4.0, the most up to date version of Google's mobile operating system.

The reason for that, as The Verge explains, centers around Samsung's use of additional software features on those phones, including TouchWiz, widgets, video calling and carrier software pack-ins. These suck up hardware resources to the point of giving users a less than desirable Android experience, Samsung says.

Sure to make things a bit complicated is that the Galaxy S is a close sibling of Samsung's recently-released Galaxy Nexus --at least on paper. That phone ships with Android 4.0, known more readily as Ice Cream Sandwich.

Well, several days of new posts lost in transition. I guess they were hoping we'd have forgotten about this. I'm going to make sure these posts stay active until they hear that we want our update.

techiejames

Being the Continuum has been out for a while now, and from what I have read online, Samsung did release an update for the phone and handed it over to Verizon for them to place it on their network, but Verizon never did; like I said, this is what I have read. And supposidly, the Froyo update that Samsung gave to Verizon has been leaked out. You can read on how to flash your phone and download it here: Edited to adhere to TOS

Message was edited by: Moderator

Correct. Samsung did produce the update. They gave it to Verizon, yet Verizon chose not to purchase it. It is out there, resolves several issues, and is very stable. Verizon chooses not to give it to customers. Because of this, we can believe Samsung will never produce 2.3 for this phone.

The bottom line is we need to be very vocal with Verizon that this kind of customer service is unacceptable. It is because of this that I have been talking people out of switching to Verizon. I have been pushing them towards AT&T, T-Mobile, etc. This needs to cost Verizon by NOT putting the update out there. Once my phone is out of warranty, (Edited to comply with TOS)

Message was edited by: Moderator

Interesting that my last comment was edited. I didn't mention any sites, only that I planned to pursue other methods to insure my phone stays up to date, since Verizon won't do it. They really do hate us Continuum owners.

Funny thing, though, a Verizon rep told me that they release all updates that Google produces. So, it seems that it's Google's fault for never producing 2.2. What an idiot. This has gotten beyond a joke with this update now. Now the reps are saying whatever they want to get us to shut up. I'm glad I'm talking people from switching to Verizon. I'm hoping I can now start talking people out of staying with them.

Michael159

I just switched back to my Continuum last night and when it came on i had an update to 2.2 that was ready to be downloaded. It finally happened..

OMG!!! Finally, finally, finally! I had honestly given up and had quit checking. Well, we'll never see GB, but this should be better; Flash, save apps to card, and I've heard a little improvement on battery life.

I am SOOO happy. Finally my phone actually works! This 2.2.2 update seems to have fixed almost all the problems with the phone (constant freezing and slow browsing) and now I'm happy to say that the phone is better than my friend's Iphone 4 in terms of performance.

The one issue still present though is that the ticker is still inconsistent, but I'm guessing that is Verizon's crappy servers and not the phone's fault.

Here's hoping to 2.3 and ICS for our beloved Continuum in the future!

I know ICS won't happen. The phone only has 500 MB of RAM and needs 1 GB. I'm not going to be looking for 2.3 either. I'm like you, at least we finally got 2.2. It has improved performance; better signal strength, better battery usage (20-25% better, at least), saving apps to SD card, and Flash. It's almost like having a new phone.

Oh ICS requires 1gig of ram? Oh well. 2.3 would be cool though but I know someone with it and it doesn't seem too much different. But seriously 2.2 is amazing for this phone. I feel like I've been using a piece of junk for almost a year now until this update.

mmc66

Has anyone noticed the changes in some of the settings? For one, the "Stay Awake" option under Applications/Development while plugged in is gone with the new update to 2.2 .... which really stinks when you are tethering your phone or downloading...it times out the app when the screen shuts down. Maximum screen time is now 10 min. I use my phone to tether internet on my laptop when no internet is available and without the "Stay Awake" option it's pretty useless. I understand they did this to save on battery but if it's plugged in, it shouldn't matter. I downloaded an app that was supposed to be able to keep the phone awake when in certain applications, but it does not work. Any ideas?

Second thing I have noticed you no longer have the option to turn all sounds off with the vibrate option enabled. If you have any vibrate option enabled under sounds, when you use your side controls, vibrate is the lowest you can go, even if you use the power button to turn off sounds, it will still be on vibrate. If you turn the vibrate feature off in sounds, then when you use your controls it goes from a low tone to off. Why did they take the option away on the side controls? At times I need my sounds all the way off, no vibrate or anything and at other times I need vibrate on so it doesn't annoy others. It's a pain to go into settings/sounds each time to change this when needed.