Does anyone know who I can contact on reporting a door to door sales rep? This person came to my door offering all these deals on Verizon Fios internet & TV. He was nice enough. After working with him for a bit, I decide to switch from Xfinity to Verizon. I got Fios internet, YouTube TV ($10 off for the first year), and was promised free Max & Netflix with the package. On the day of the Fios internet setup, I texted him again on the package because I don't see anything about Max & Netflix. I told him I don't want to switch if I am not getting everything that I was promised. He said everything will be there after the setup is completed. Now is a week later, Fios internet is the only thing working. YouTube TV activation failed. After getting bounced around to multiple support agents, I was told to get YouTube TV from YouTube instead because Verizon only does order and billing, and can't help troubleshoot the activation. I continue to text the sales rep about YouTube TV and free Max & Netflix. Now he is not responding at all. Now I am pretty sure he just lied about all these offers to get me to switch. Where can I file a report on this sales rep? Thanks.
