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Battery Charge Not Happening Consistantly With Gingerbread

Ever since the Gingerbread update, my phone has had issues with charging. Under Froyo, this was not a problem.

Here's the deal...

I plug in the device to charge up, it seems to get to 100% and then starts to drain power while plugged in. It will still display as 100% while plugged in, but once I unplug it well after it hits the 100% point, it then shows what the battery actually is at (ex. 67%). You might ask why I don't unplug it when it hits 100%, but some of those times are when I'm sleeping. When I wake up, it says 100%, but when I disconnect it from the charger, it'll really be like 80% and will display that immediately.

One day I had it plugged via USB to my work computer, it showed 100% the entire time. I was listening to streaming radio all day and because I wanted to be sure it would be fully charged at the end of my day, I kept it plugged in. When I unplugged, the battery was really only at 6% and gave me an immediate warning about my critical battery level. Again, this never was a problem before GIngerbread.

I did a battery pull to see if that would right the ship and I initially thought that it had for a day or two, but I just noticed that the issue returned this morning after taking it off the overnight charge and only showed up at 80% upon disconnect. The only thing I can think of that could have thrown it off is that I restarted my phone yesterday -- maybe that brought the problem back?

This isn't really a battery life issue as I've read in other posts. I'm not noticing any problems with how long the charge last. The only problem I'm having is getting it charged to 100% and keeping it that way until I unplug it.

Sorry for the length, but I wanted to be descriptive of the issue. Anyone else have this problem since Gingerbread? Any solutions?

Comments

tawest64

I'm having nearly the same problems. I can't get my phone to charge to 100% in a reasonable amount of time. Prior to the update it took just a couple hours from nearly 0% battery. I've had this thing on charge all day today and have not been using it at all. An hour ago it said it was at 90%. I haven't touched the phone since then until just now - it's at 87%. That's what prompted me to log into this forum.... very perplexing indeed.

mmhubbard

I am having the same problem. It does not always happen, but frequently. It will also occasionaly tell me the battery is fully charged, but the battery level is still around 95-96%. Did not have this problem before the update.

Herbb623

Relatively simple thing to try that may help.

Use phone until it goes completely dead.

Turn off. Charge while off via wall charger.

Again, use phone until it goes completely dead.

Turn off. Charge while off via wall charger.

Then, use as normal. See what happens.

KISSman

To compensate for this occurance, I've basically battery-pulled any time I restart the phone as this seems to help. I haven't had the major charging issues that I was having since I've been doing this. I shouldn't have to do this, but if it makes the phone operate normally again, I'll do it.

The last couple mornings when I've taken the Fascinate off the charger from it's overnight charge, it's been in the mid-90s percentage-wise once I pulled the cord out. It's still not 100%, but it's not been 60-percent anymore. After I pull the cord out to see what the actually battery power is, I put the cord back in and it seems to get up to a true 100% in just a few additional minutes and shows as such when I pull the cord out again.

I also don't leave it on a charger as often as I normally would during the day and I'm allowing the battery to die as much as I reasonably can before recharging per the advice in this thread and in others with battery issues since Gingerbread. I'm not sure if this is helping the cause or not, but since the battery is now not having the major issues it was having last week, I'm going to keep doing this and battery pulls between every restart.

If others have this kind of problem I am having, post here and let us know if doing this has helped your phone issues at all. Since this has only been going well for less than a week for my Fascinate, I'm not sure that this is an actual cure or not myself. We'll see.

wardcst24

Same here

It is not a clabration problem and My battery does not die fast I am having good battery life

when it charges all the way

I don't think it is trickle charging like it used to do

longplaypg

I have seen the 60% issue after it was sitting on the charger, the notification panel had said 100%, but when I finally got around to unplugging the charger it was now 60%...

I have oddly seen a similar activity even when the phone is off and charging.

I am currently not pulling the battery. I do run my battery dead and I mean right up to the phone turns off showing a blinking red box. I turn the phone on again, oddly enough it has enought power to boot up again, wait for at least the media scanning to almost complete, then plug in the AC. I charge it up to 100% if I am around and paying attention. I unplug it from the AC charger. I ask the phone to power down. I wait till I am certain it has powered down, usually 2 minutes. Then I plug in the AC and let it charge up to 100% again.

I have the additional problem that my battery is draining to fast and not lasting as long as I think it should and posted in another topic about this. This problem seems random to me, but could be related to the fact I am not really getting that 100% charge I thought I got.

I also believe my phone is not trickle charging after it hits that 100%. Maybe this was to extend batter life in years, but maybe it should monitor the battery and if it goes down 5 or 10% charge it back up to 100% instead of letting it drain. I have a habit of leaving my phone charge overnight, because I expect to get up the next day and use it for at least 8+ hours...

I have completed several factory resets at this time trying to narrow down if I have a bad app or bad update. So far this last test shows that even after factory reset, not visiting the market or installing any apps, the problem still exists for me. I have noticed a small issue with my factory reset that leads me to believe I might not be getting a full wipe as I would expect.

thornbeck

If your Fascinate is still within warranty, call Verizon Tech Support and explain what you are experiencing. Ask for a new replacement battery and they should send one out. I just did this for my wife's Fascinate.

- Tim

wardcst24

thornbeck wrote:
If your Fascinate is still within warranty, call Verizon Tech Support and explain what you are experiencing. Ask for a new replacement battery and they should send one out. I just did this for my wife's Fascinate.

- Tim

Thanks But there is not a problem with the battery

There is a problem with the charging.I stream music while I am charging if you leave it plugged in it will say 100%

even though it is draining the battery when you take it off the charger say two or three hours later you battery is drained

so it is not kicking back on and trickle charging

SamFasc2010

I'm having the same problem, but only on the overnight charge using the desk cradle. Definitely not a battery issue, as it happened first night after the upgrade. I'm surprised you guys are having any luck with the battery run down. It's gotta be something in the programming for all of us to have it happen only after the update.

*edit* My wife's Fascinate is doing the same thing post update...

wardcst24

It is in the eh03 software

Had no problems with this on ed05

Hope it is like froyo where they will fix it

But sad to say it to 3 or 4 updates before they got it right

This is the last Samsung Phone I will ever buy the phone is Great Hardware wise

But there Firmeware coding leaves alot to be desired

KISSman

This morning my actual battery power was at 86% after a full night's charge so I'm much less sure that a battery pull and draining the battery as much as possible before charging had a direct affect on my prior luck.

I now believe the reason I've had more luck recently is because I've changed my charging habits. Instead of putting my phone on a charger sometime after I get home from work and leaving it plugged in until the next morning, I've been putting on charge right before bed. This way, the battery has an even lower charge to start with, has to then power all the way up to 100% during my sleeping hours before it then stops charging and begins its new slow power drain.

During the first few days after the update when I was having worse charging issues, I was still doing what I normally did prior to Gingerbread which was to put it on the charger much earlier in the evening. Obviously then it would hit 100% well before bed time. But now since Gingerbread, doing this was causing this new battery draining process to begin hours earlier.

I believe that charging the phone for an extended period of time is what had been causing me to have the 60% charge in recent mornings. Since the charge now stops once it hits 100%, the longer it takes for you to take it off charge after that point, the worse your charge is going to be.

The thing that is strange about this issue is why this is only happening to what seems to be a small portion of Fascinates out there after the update (or else everyone would be complaining about it, right?). The only likely fix would be if they patched this somehow in a post-Ginerbread update.

Also, I can verify that my issue has nothing to do with the battery itself because I have 4 batteries for my Fascinate and this same problem exists regardless of which one I use in my phone.

vbprog

Yes - it is happening. When you are charging your fascinate and it states that charging is complete - it does not trickle charge from that point on. You are effectively on battery from that point forward.

:smileymad:

Here is what's happening:

As the device is charging it will display the msg "Charging (97%)" ... etc...
When it reaches 100% it will send a notification message "Battery fully charged. Unplug charger"
At this point notice that the "charging indicator" is no longer showing on any widget or battery monitor.
The device continues to send the msg 100% to the display - but you are on battery power here

Leave it plugged in for another 2 hours and although it says 100% as soon as you unplug it will immediately show 87% (or whatever)

No trickle charge between the time the device hit 100% and plug removal.

Sucks.

wardcst24

Exactly what mine is doing

May have to go back to ed05 froyo because this is not working

And yes it does S##K

pgoforth

I have been experiencing the same issue since the OTA Gingerbread update. BUT...I don't think the problem is a lack of trickle charging. I have plugged my phone in on both the wall & car chargers & charged it JUST to the point where it SAYS it's 100% & then unplugged it immediately. Every time, since the Gingerbread update the battery level has been significantly below 100% (71, 67, 83...not even in the 90s). If I then plug it back in, it starts charging again & SEEMS to charge faster, but still never gets QUITE all the way to 100%, but it does come close.

So...where do we go from here?? Is it easy to go back to Froyo?

wardcst24

Just google ed05 full xda

The top post is where you want to read

vbprog

Aside from the huge charging defect mentioned here I am getting the impression that the phone is managing the battery life a bit better than before. Prior to gingerbread, my phone drained alarmingly fast. Now I'm seeing major improvement in how long it stays in the 30 - 60 % range.

I realize many things affect this - running apps, cell strength, etc. But it seems better.

Hate the charging thing. Like the power management....

SFObrien

The trickle charge issue is apparently one of the first reported bugs with some devices. It is in the software and not a battery issue. There are fixes but those type of tweaks are not permitted to be discussed on these boards. As posted above, Google is your friend.

JohnB_VZW

@KISSman,

I'm sorry to hear you are having charging issue with your Fascinate after the SW update. You may have to perform a hard reset on your phone. Sometimes a hard reset is needed after a software update. This should help with the charging issue you are experiencing.

If after the hard reset you are still having the same charges issues, please post back and I will be more than happy to further assist you.

KISSman

SFObrien Is there an actual tweak for this issue specifically or does the fix require a full install of GB? Not looking for specifics, but just a general sense if the issue itself has been isolated. I know what fixing it will likely require, but just wondering if it's a targeted fix or elaborate fix that will do many things.

wardcst24

JohnB_VZW wrote:
@KISSman,

I'm sorry to hear you are having charging issue with your Fascinate after the SW update. You may have to perform a hard reset on your phone. Sometimes a hard reset is needed after a software update. This should help with the charging issue you are experiencing.

If after the hard reset you are still having the same charges issues, please post back and I will be more than happy to further assist you.

I Have 3 Fascinates 2 are active one is not

They all do it on the one that is not active I did a factory hard reset and it is still doing it even though there have been 0 apps installed

My point is it is the problem is in the firmware eh03

The problem did not exist in the ed05 firmware

It is a firmware not hardware problem and my battery's are fine

PLEASE GET SAMSUNG TO FIX PLEASE

SFObrien

wardcst24 wrote:
JohnB_VZW wrote:
@KISSman,

I'm sorry to hear you are having charging issue with your Fascinate after the SW update. You may have to perform a hard reset on your phone. Sometimes a hard reset is needed after a software update. This should help with the charging issue you are experiencing.

If after the hard reset you are still having the same charges issues, please post back and I will be more than happy to further assist you.

I Have 3 Fascinates 2 are active one is not
They all do it on the one that is not active I did a factory hard reset and it is still doing it even though there have been 0 apps installed

My point is it is the problem is in the firmware eh03
The problem did not exist in the ed05 firmware

It is a firmware not hardware problem and my battery's are fine

PLEASE GET SAMSUNG TO FIX PLEASE

EXACTLY !

wardcst24

Plugged in when I went to bed about 10 pm left it on charger all night but was streaming music

looked in the morining and it said 100% charged unplugged charger checked battery and it was only 4% Charged

Please get Samsung to fix there Firmware

unknown

Thank you everyone for reporting this issue. I can understand how this would be a frustrating issue to have the phone stop "trickle" charging. I will forward this information to our product team so that we can investigate along with Samsung to resolve this issue.

Thank you,

wardcst24

MarquiaF_VZW wrote:
Thank you everyone for reporting this issue. I can understand how this would be a frustrating issue to have the phone stop "trickle" charging. I will forward this information to our product team so that we can investigate along with Samsung to resolve this issue.

Thank you,

Thank You

Fred_Chopin_II

I wonder if the battery charging issue is associated with rapid drain of the battery in normal use. I posted on a different thread about runaway processes occuring after the update to Gingerbread

http://community.vzw.com/t5/Samsung-Fascinate/Battery-life-after-update-to-Gingerbread-on-Samsung-Fascinate/td-p/742606

and I forgot to mention that a side effect of fixing that was that the charging speed increased. I get full 100% charges now, and the phone runs all day in reasonable use (email, texts, calls) and is still at around 70% by bedtime.

KISSman

Thank you, MarquiaF. This is my only issue with the Gingerbread update. If this is somehow resolved, I would be happy with the update and the phone itself.

wardcst24

MarquiaF_VZW wrote:
Thank you everyone for reporting this issue. I can understand how this would be a frustrating issue to have the phone stop "trickle" charging. I will forward this information to our product team so that we can investigate along with Samsung to resolve this issue.

Thank you,

Is there any news on a fix yet??

Thanks

A_name_noone_else_use

I had a problem with my 3G not connection in January. I hadn't noticed until the mid late Feb. (I am around my house and mostly use WiFI)

After looking through many many forms and trying many things, I took my fascinate to Verizon. The person said I needed to do a factory reset. After they did the reset, I had a brick (it booted up to the Samsung on the screen only) and they said too bad because the phone is out of warranty (great customer service!).

I found a way to reload the original software on the phone (from 2010) out on the internet (which I'm sure voided my warranty which they wouldn't honor anyway) and everything worked like the phone was brand new until a couple of weeks later, when I did the "check for updates" and now have this same problem with leaving the phone on charge and ending up with below 100% charge.

I have now played with the phone and as stated above, the phone charges until the 100%/unplug popup and then just runs on the battery (fyi, I'm a software analysis by profession and do this kind of testing/trouble analysis daily).

I''v found, if I wait about 30 minutes after the 100% unplug and unplug/plugin the charger I can keep the charge at 100% doing it every 30 minutes. If I unplug the charger at 100%, turn off the screen and not play with the phone, it will run all night and maybe down to the mid 90% charge, so this is not a battery problem (and this is with several thing running at all times).

I have now tried the factory reset again. It doesn't help!

I reloaded the original stock software that came on the phone again and that clears the trickle charge issue. I then update to the current Verizon release and it's back.

If my job responded to user problems like this at the speed of Verizon, I don't think the company I work for would be in business. I like the Fascinate, it's been quite nice until Verizon messed it up but I really have to think about renewing my contract once the two years are up.

wardcst24

Verizon broke it and I am not so sure it was a accident IT is the EH03 update that is doing it.

Verizon sent it to the product team on December 19th and they are not fixing it.

If you install the ed05 software the same way you did the eho3 it will fix the charge problem.

Verizon is no longer my service provider because of the way they have treated us as a community I refuse to do business

with a company that treats people the way they do.

I think they broke it on propose to retire it and sell us a new shinny phone with a new 2 year contract.

A_name_noone_else_use

I got tired of dealing with them. see https://community.verizonwireless.com/message/797553#797553

wardcst24

4 Months and still no Fix Way to go VZW and Samsung

Outstanding NOT

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