How can I get the PUK code for my SIM card?

I had to do a factory reset this morning on my DROID RAZR. As I was going through this afternoon setting everything up again, I saw that I could set a password for my SIM card. I thought it was asking me to create a password, not enter a default one. So needless to say, I locked myself out of my phone, and I need the PUK code. I cannot call, this is my only phone, and I cannot go to a local store today or tomorrow. I also cannot go the next two days without my phone. I've tried doing a chat, but because it's only sales that communicate through the chat, they were less than helpful and told me I can only fix this by going to a store, which I can't do.

So, can I chat with anyone to get my PUK code today via internet?

Accepted answers

tikibar1

see if this helps:

https://community.verizonwireless.com/thread/787805

All comments

tikibar1

see if this helps:

https://community.verizonwireless.com/thread/787805

adelano90

Thank you so much! I found the code and got it unlocked.

tikibar1

wahoo !

murphygizmo

Why is this working for everyone, but me? When I follow these instructions (and many others that I've found in this community -- which has been helpful with other matters thus far) There is no PUK or SIM information. I have an (ESN) and my phone number. that's it. Help! I'm in a rabbit hole!

Many thanks for any support you can provide!

tikibar1

If you aren't finding it in your on-line MyVerizon account, you may want to contact Customer Service.

murphygizmo

Bummer. Thanks. I did a while ago but I haven't heard back from anyone yet. Just a little lost (and even more lost tomorrow) without my phone. Appreciate all the links you've posted and for getting back to me so quickly.

Cheers

Ann154

Can you call customer service from another phone (1-800-922-0204) or stop in a store and either have them help you or use their phone to call customer service?

murphygizmo

Unfortunately I cannot at this hour on a sunday night, but thanks for the suggestion. I'll do that at work tomorrow if I'm unable to get any help from them tonight.