I have been a Verizon customer for years now and have about 14 lines. When LTE came out it was great in the bay area. The quick LTE expansion was great. But over the last year (2013) until current, the network has consistently degraded. All the fast LTE advertisements by Verizon are just lies. Sometimes I can barely connect to data on 4G LTE. I consistently get dropped to 3G coverage and that barely works. It has gotten to the point where I cannot reliably use services that need data.
The slowing data speeds were not really a big deal until the last few months. When I go to San Francisco I don't even try to use my phone because it won't work. In cities like Mountain View and Palo Alto my data connection is just slow. Even in the lesser populated areas like Morgan Hill and Gilroy I have noticed really sub par data speeds.
Verizon may have fantastic coverage, especially when it comes to voice, but I am starting to get fed up with the high fees that this service costs and it isn't living up to its promise anymore.
And customer service has been useless when I call for information regarding this problem.
