I am a long-time Blackberry user. I want to switch to Verizon from another carrier to get better service. I want a phone that is closer to the Bold I have now, and have been waiting months for Verizon to release the 9650. If I had known it would take so long, I might not have waited. Now I am completely frustrated, don't know what to do, and am mad at Verizon before I am even a customer. When RIM's pipeline is so well disseminated, Verizon do themselves a disservice by being so unforthcoming about their roadmap. When is this phone coming out?