OK so my little sister accidentally reset my phone by attempting to type in my passcode and it reset. When it came back on I had no pictures no music no contacts no nothing only thing I had were the apps i downloaded it was like a brand new phone. And when I tried to login into my Verizon cloud it kept saying error and error code 4547 and my service just got suspended earlier this week and could it be because my service is suspended as to why I can't login into my version cloud