Caller ID was added to my phone had collar ID removed and still every thing that comes across my phone still says unknown name any suggestions
Unless the optional service is ordered, the only time you will see a name displayed is if the received telephone number matches an entry in your contact list.
One more question....are you receiving the telephone numbers of your incoming callers? If you are, then everything is fine.
If you are not receiving any of the incoming telephone numbers, then a call to Verizon Wireless customer service is in order.
For clarification...you ordered the optional Caller ID service from Verizon Wireless that passes the name of the caller in addition to the calling party number and you are still seeing the number only after VZW has confirmed that the service is added to your telephone number?
No they added caller ID to my phone before I was able to get the phone number now all that comes across my phone is unknown name I asked that it be removed and still getting just unknown name after resetting my phone
Im having this same issue. When I got my phone, it was fine. It would show up as the number calling even if I didn't have them saved in my contacts. Now, after the free trial of Verizon caller id that I never really even wanted, my phone only says unknown caller if I do not have them saved. This is the most ridiculous thing ever. Do I have to pay just to see a number? Because if that's the case I'll switch to a different company. How can I have it one day and then it be taken away after a free trial? That makes no sense... If anyone finds a solution to this please let me know.
You should see the number. What you won't see is the name, unless, you manually add them to your contact list, or, subscribe to the program for 24/7 name display
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