Question I have been a Fios internet only customer for the past 4 years. I'm looking into switching my Fios internet connection from coax to Ethernet. However, my original Fios installation does not make sense to me and I don't know where to start. How my Fios system is currently setup, I have a Fios ONT that is mounted to…
This article describes a process that is not valid with Fios One set-top-boxes. Fios One set-top-boxes require the use of a Verizon router as the primary router. Using your own router with Verizon Fios Can you use your own router with Fios? Yes, you can. Below is a detailed guide to using your own router with Verizon Fios.…
Question I will be traveling to Italy with my #Apple iPhone 11. I have had customer service unlock the phone so that I can use it with a local SIM card. I’ve researched local SIM cards in Italy and they appear to all be GSM cards. Will they work in my iPhone 11 Answer Yes, you will be able to use a local SIM in your iPhone…
Question I’ve looked at a few other posts and am not quite sure I have the same situation. I’m currently visiting Thailand, my iPhone is in airplane mode and I’m connected to Wi-Fi. I’m getting iMessages as expected (blue bubbles), but I’m also getting regular SMS text messages (green bubbles). Wi-Fi calling is turned on,…
Question My husband and I purchased 2 new iPhones (13 and 13 pro) just before Christmas at a Verizon store. The store didn’t have them in stock, so they were shipped to us by UPS. We are trading in our old iPhone 7’s. On the old phones, Find my iPhone is turned off and then we went through the “Erase all content and…
Sorry for the long post. Users who connect the RJ-45 WAN port of their own (separate) NAT router who put their modem into bridge mode (not configured to handle a WAN IP), typically can not by default get access anymore to their modem's UI. One of the best reasons for DSL users for getting access to the modem so that they…
Question I keep receiving spam e-mails that come through as a text message. I can't block the phone number, because there is no phone number - it just shows a fake e-mail address. I have reported the messages as spam through the message app, but I keep getting new ones from different e-mail addresses, etc. How can I block…
VzW has extended the return window to 30 days, i.e., "You may return or exchange wireless devices and accessories within 30 days of purchase. " Return Policy Created by tikibar1 View original post here.
This interactive guide demonstrates how to bridge a Fios-G1100 into an existing network. If you need further assistance after finishing the guide, please post in the discussion board below the guide. Access the interactive guide here. Our Super Users are making strides to create a similar guide for the newer Fios Router…
Question There used to be an online map where we could enter a zip code and see whether there is a service outage in the area that would affect us. This appears to be hidden or removed. I have access to a computer and wanted to look at it for myself and if nobody reported anything I wanted to report an outage. - Nanaia…
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