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1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
jmesenburg
Member

My Thunderbolt is in 1G 75% of the time.  I've tried LTE On/Off app.  I've tried Juice Defender.  Turning 4G on, turning it off (CDMA Auto PRL).  NOTHING WORKS!!!  Please help!  I just don't get it!  If 4G is unavailable- fine! But WHY does it automatically drop to 1G?!  Why not 3G???. 

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Re: 1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
jmesenburg
Member

Me again!  I rebooted and removed battery.  3G is back@  Yay!  Is this something that's going to happen a lot?  Cause that battery cover is a PAIN!

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Re: 1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
willzzz99
Novice

Did you reboot the phone (/w battery pull)/

 

Did you check for a software update first?

 

 

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Re: 1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
jmesenburg
Member

Phone was rebooted with new extended battery (which is AMAZING) two days ago.  Same problems.  Update?  Wha?

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Re: 1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
jmesenburg
Member

Oh- Juice Defender update?  It's up to date.  I removed the LTE app cause I figured having both was not needed?  I had 4G once today.  Besides that- it's been all 1G  :smileysad:

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Re: 1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
jmesenburg
Member

Me again!  I rebooted and removed battery.  3G is back@  Yay!  Is this something that's going to happen a lot?  Cause that battery cover is a PAIN!

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Re: 1G on Thunderbolt EVEN with LTE On/Off AND Juice Defender!
EdW_VZW
Verizon Employee

jmesenburg wrote:

Me again!  I rebooted and removed battery.  3G is back@  Yay!  Is this something that's going to happen a lot?  Cause that battery cover is a PAIN!


Thank you for your inquiry. I am glad that rebooting the device by pulling the battery out helped restore your 3G connection. Sometimes removing the battery is needed because doing a power cycle does not always compete a soft reset. I do hope that you would have to do this often. Just make sure that when you power off the device, it does go completely off. You still could have a trace of power being maintained on the device even if at first glance it can be assumed it was powered off because the screen was not lit up. The battery cover can be a challenge to remove. However, it can be a sense of security knowing that your battery will stay seated in your phone without some accidental push or bump that might try jar open the cover. I wish you a good day.  

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