I used to have lackluster but adequate data reception at 2375 Benden Dr, Wooster, OH 44691. For approximately the past two months I have had almost no reception despite my iphone displaying 3-4 bars and the LTE symbol. This is extremely frustrating given the phone display and that I used to get reception here. I've restarted my phone and that has had no effect.
We want to make sure you're able to stay connected, and are truly sorry to learn of the ongoing service issues you've been experiencing for the last 2 months, sk4016. We would love to take a closer look into this, and will be sending a Private Note to better assist.
~Izzy
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