4 BARS BUT NO INTERNET
bethcusick
Newbie

I have 4 bars, and can't use any of my apps, phone calls and texts work. Texts do take a long time to send a picture/gif though. and sometimes get sent as a text message. 

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2 Replies
jav6
Champion - Level 3

@bethcusick wrote:

I have 4 bars, and can't use any of my apps, phone calls and texts work. Texts do take a long time to send a picture/gif though. and sometimes get sent as a text message. 


What make/model phone do you have?  Examples of apps that don't work?

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

Hello, bethcusick. Thank you for reaching out to us with your concern. I know, personally I depend on my phone for everything that I do on my day-to-day routine, so I understand how important it is for it to work properly. I am here to help. How long ago did the problem start? ~Pamela

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