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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
4G LTE 2.4 will not allow devices to stay connected
PooreGirl
Newbie

Why won't the 2.4 Ghz wifi allow security devices and smart bulbs to stay connected?

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Re: 4G LTE 2.4 will not allow devices to stay connected
vzw_customer_support
Customer Support

We definitely want to get to the bottom of this ASAP! We will be sending you a Private Note, so we can further assist you.

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Re: 4G LTE 2.4 will not allow devices to stay connected
Terryz1
Enthusiast

I've been experiencing a similar problem with my "hotspot".  Well after tens of hours of troubleshooting, on hold, doing research... it turns out that it's a slow data connection.

Have you tried checking the speed of the network while your having problems?  Try FCC speed test, which is a free app available at your app store.  I've found it helpful for a variety of reason but most importantly, it confirmed that I wasn't getting anywhere near the 4G LTE speed that I have been paying for.  

I'd love to hear what you find out.  Unfortunately, you may be unpleasantly surprised.

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