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4G LTE 2.4 will not allow devices to stay connected
PooreGirl
Member

Why won't the 2.4 Ghz wifi allow security devices and smart bulbs to stay connected?

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Re: 4G LTE 2.4 will not allow devices to stay connected
vzw_customer_support
Customer Support

We definitely want to get to the bottom of this ASAP! We will be sending you a Private Note, so we can further assist you.

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Re: 4G LTE 2.4 will not allow devices to stay connected
Terryz1
Member

I've been experiencing a similar problem with my "hotspot".  Well after tens of hours of troubleshooting, on hold, doing research... it turns out that it's a slow data connection.

Have you tried checking the speed of the network while your having problems?  Try FCC speed test, which is a free app available at your app store.  I've found it helpful for a variety of reason but most importantly, it confirmed that I wasn't getting anywhere near the 4G LTE speed that I have been paying for.  

I'd love to hear what you find out.  Unfortunately, you may be unpleasantly surprised.

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