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4G LTE Dropping to 3G
greenboy2304
Member

I luckily have 4G LTE coverage in my area, and know where it drops to 3G and where it doesn't. My home Wi-Fi is ridiculously slow, so I often use 4G LTE when in my home. As of a few hours ago, my iPhone is dropping from 4G to 3G. I have had 4G LTE coverage in my entire house for almost half a year now, and this has never happened. I was wondering if Verizon was working on the network, or if using a lot of data could have to do with it. Any help is appreciated. Thanks!

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Re: 4G LTE Dropping to 3G
donkeypunch6936

What state are you in? The same thing is happening to me today.

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Re: 4G LTE Dropping to 3G
greenboy2304
Member

New Jersey

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Re: 4G LTE Dropping to 3G
donkeypunch6936

North Carolina here, maybe a coastal thing? Is it back for you yet?

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Re: 4G LTE Dropping to 3G
greenboy2304
Member

Still not back. How about you? 😞

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Re: 4G LTE Dropping to 3G
donkeypunch6936

Negative. Went to the store and swapped the sim, still no luck. Asked if they knew of any outages, they said no. I guess the next step is a replacement.

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Re: 4G LTE Dropping to 3G
greenboy2304
Member

It seems to be back for me. 😄 How about you?

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Re: 4G LTE Dropping to 3G
donkeypunch6936

Still out for me. I think it's my phone though. Thanks for keeping me filled in.

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Re: 4G LTE Dropping to 3G
vzw_customer_support
Customer Support

greenboy2304,

We always want you to have the best service possible in New Jersey! Are you having issues with voice, text, or data? What is the exact zipcode? Have you tried to reset network settings? Settings>General>Reset>Reset Network settings. Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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