4G LTE as fast as dial-up

[verizonisterrible6]

Consistently seeing download speeds of 0.8mbps and upload speeds at 0.05mbps... Both at home and work, 25 miles away.

Samsung Galaxy S21, if it matters.

What gives, Verizon?

[vzw_customer_support]

This is definitely not the experience we want for you. We're here to help. When did this begin? What speeds do you historically receive in your area? 

-Lorenzo

[verizonisterrible6]

This has been happening pretty consistently for months.

8mbps down, 2mbps up on good days (which is pretty tolerable).

[vzw_customer_support]

Thank you for confirming that for us. Can you please provide us with the ZIP Code that you are in for these concerns?

*Robert

[verizonisterrible6]

Home - 88011

Work - 88002

[vzw_customer_support]

We always strive to provide you with the service you need. Have you attempted a network settings reset on your device? Do you notice an improvement in your speeds after completing this reset?

*Ellisandra

[verizonisterrible6]

Yes, I have performed network settings reset. No change. 1.87mbps download speed, 0.04mbps upload.

[vzw_customer_support]

Thank you for trying that! How long has this been going on? Does this happen indoors, outdoors, or both?

*Breanna

[verizonisterrible6]

It's been like this for months.

It's both, indoors and outdoors.

Yesterday it was unusable but today it's decent - 6.88 Mbps download 1.66 Mbps upload.

[vzw_customer_support]

Thanks for letting us know, as phone users ourselves we can understand your concern.  Please send us a Private Message, so we can look further into this. 

*Lisa