Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
4G LTE is not working

Cannot connect to use data at all. Only Wifi and I've troubleshot everything. Can't use GPS, interner, not getting MMS, etc. Why do I not have 4G LTE?! Area code 75104

Labels (1)
Re: 4G LTE is not working
Customer Support

Hi there, LFO2. It is certainly important to have service, and I appreciate you troubleshooting your device. How long have you been having these troubles? Do you know if this is impacting others in the area? 

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!