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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I received a notification stating that I have reached 75% of my data cap, yet I have predominantly using WiFi. When i check both Verizon wireless app and the Verizon wireless website, It shows that I have used only 45% of my data cap. Is there a Verizon wireless employee available to help me with this problem? I do not want to incur an overage that should not happen.
Solved! Go to Correct Answer
you need to contact verizon directly and ask them to explain why their own app, website, and the phone's data tracker shows 900mb's, yet you recieved the text stating 75% has been use. hopefully the text was just sent by error. you likely won't get direct help here though, as this is a peer to peer forum. i would call or go to a corporate store and show them the text and ask why you got it.
Turn your data connection off..these phones are engineered to use whatever is strongest, just having wifi on doesn't mean you're connecting to wifi
What you have mentioned is exactly what I have been doing since I've gotten the phone. My web browsing routine involved turning off data(via data toggle in the notification pan) and only having wifi enabled. with that being said; Does the phone continue to use the 4g lte even with data turned off and wifi enabled? Also,I am waiting for a reply to the my verizon app problem. On both website and mobile app, I am at 901mb of the 2gb limit. While a text was sent to me that I am at 75%. The data monitoring feature in the phone settings also states I am at 901mb. Just to put it out there, the same monitoring app( the one found in the phone settings) states I am at 9GB data consumption via wifi.
you need to contact verizon directly and ask them to explain why their own app, website, and the phone's data tracker shows 900mb's, yet you recieved the text stating 75% has been use. hopefully the text was just sent by error. you likely won't get direct help here though, as this is a peer to peer forum. i would call or go to a corporate store and show them the text and ask why you got it.