4G Service - Still Out Across the Nation?
diovino82
Enthusiast - Level 2

A quick Google search shows tons and tons of angry customers without 4G service that just aren't getting answers.  I had to spend 45 minutes on the phone last night, first with a tech rep who thought I should just turn it on and off and remove the LTE sim card, before sending me to someone who knew what he was doing, that essentially did nothing but make me do the same thing, and then tell me he was alerting the "Network Team" -

 

Still nothing back, still no 4G service, but the worst part?  Not a word from Verizon.  No official announcements, not even on their own discussion forum?  I get if they don't want to look bad for potential new customers but come on, you have how many thousands of people without service now and NO update?  Going on 15+ hours since this started?  That's ridiculous.

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922 Replies
brad311
Enthusiast - Level 3

4g is up in the Chicago area.

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cpodraza
Newbie

For those stating 4g is up in the Chicago area - its not everywhere.  I'm about 40 minutes north of the city and I still can only get 3g and thats if I switch to CDMA only.  If  I got to CDMA/lte  I will get nothing.  I try every once and a while and its the same.  So "Chicago area" may be Chicago proper but not the burbs.

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brad311
Enthusiast - Level 3

cpodraza wrote:

For those stating 4g is up in the Chicago area - its not everywhere.  I'm about 40 minutes north of the city and I still can only get 3g and thats if I switch to CDMA only.  If  I got to CDMA/lte  I will get nothing.  I try every once and a while and its the same.  So "Chicago area" may be Chicago proper but not the burbs.



Working in Niles since about 10am.  Maybe time for a re-boot?

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ldshark
Newbie

I have 3g but not 4g here in the Bay Area, CA usually have 4G that avg 20 down and up now suppa slow 3G what is going on any updates.? 

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relovat
Newbie

Not completely down in Albuquerque, NM, however, I am stuck at 1x, tried rebooting several times, tried pulling the battery, no luck....

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Averix
Newbie

No 4G in Sioux Falls, SD on a Razr.  At least 3G appears to be working.

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lokadero
Newbie

Verizon, the nation's most unreliable wireless network.

i don't remember signing up for this contract.

how do i get my money back?

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Corky54
Enthusiast - Level 2

3G up and down with no sign of 4G in Phoenix.

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phildavis516
Newbie

NICE....THANKS VERIZON

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SeaJohn
Newbie

Still down in OKC.  My dissatisfaction with Verizon is sadly growing greater with each week. 

 

Last week my phone lost 4g for nearly two days, and all VZ could offer was a factory reset and new sim card, neither of which fixed the problem.  The phone magically came back on its own a few hours after the new sim.

 

I never know if the network's down or if my phone is just not working until I read about an outage here.

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techguy1202
Newbie

Here is the worse part is that there is no back up plan for this type of outage and the second is that we all have received some kind of text message for something that we didn't ask for  so What's the big deal to send out a text message to all that were  affected yesterday and still today. I wiped my phone because I was waiting on the telephone for so long I knew they were going to tell to but had I known that there was a problem I wouldn't have and now wasting all my time resetting everything on my phone

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KeifR
Newbie

If this is an eHRPD related outage again, you can generally get a consistent 3G connection at least by finding a way to switch to 3G / CDMA only mode on your phone.  On the Rezound you can go to Settings / Wireless & Networks / Mobile networks / Network mode / CDMA only.  On the Thunderbolt, you can do this to switch to CDMA only.  I'm sure other phones are similar.  Hope this helps!

 

*edit* Sorry for the duplication of cpodraza's post immediately before mine...and does appear to be eHRPD-related since this seems to fix it.

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sunburstmx5
Newbie

The back up to 4G IS 3G..

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majk
Newbie

3G is still inconsistent in LA.

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sunburstmx5
Newbie

Turn off your phone and if possible take the battery out. That got my bionic back on 4G. Not that I was dying, I can still function with 3G data.

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RuthC
Newbie

I've had my Galaxy Nexus for a few days and love it! But now I'm experiencing changes in the service. It goes from 4G to 3G and sometimes to no service at all. I have 4G service in my area and my phone is still on 3G.  I didn't have any service at all last night and then this morning it was still out and now it's on 3G. So i looked online and i see that I'm not the only one who is having this problem!

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crshinn
Contributor - Level 1

RuthC wrote:

I've had my Galaxy Nexus for a few days and love it! But now I'm experiencing changes in the service. It goes from 4G to 3G and sometimes to no service at all. I have 4G service in my area and my phone is still on 3G.  I didn't have any service at all last night and then this morning it was still out and now it's on 3G. So i looked online and i see that I'm not the only one who is having this problem!



New radio updates are being sent out.  It should hopefully resolve many of the Nexus' reception issues.

 

http://www.droid-life.com/2011/12/21/download-new-ek06-and-ek04-radios-and-bootloader-for-the-galaxy...

 

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legalbuzzard
Newbie

Still have 4G going strong in Washington, DC.  Hopefully it remains stable and gets to all of you very quickly.

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ajnevares1
Specialist - Level 1

this makes my heart sad...Slacker Radio blows on 3G :smileysad:

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calistang1966
Newbie

4G is back up in greenville, sc.

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Cabroncito0518

Phone just got LTE Back in Dallas-Fort Worth (Just north of DFW airport for the locals).

4 bars of signal

 

 

EDIT: depending on what server I'm connecting to on Speed test, I'm getting between 7 and 18 down.. Buddy sitting next to me with a GN is hitting 23 down.

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