4G Service - Still Out Across the Nation?
diovino82
Enthusiast - Level 2

A quick Google search shows tons and tons of angry customers without 4G service that just aren't getting answers.  I had to spend 45 minutes on the phone last night, first with a tech rep who thought I should just turn it on and off and remove the LTE sim card, before sending me to someone who knew what he was doing, that essentially did nothing but make me do the same thing, and then tell me he was alerting the "Network Team" -

 

Still nothing back, still no 4G service, but the worst part?  Not a word from Verizon.  No official announcements, not even on their own discussion forum?  I get if they don't want to look bad for potential new customers but come on, you have how many thousands of people without service now and NO update?  Going on 15+ hours since this started?  That's ridiculous.

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916 Replies
spyder3212
Newbie

No 3g or 4g service in Hampton Roads, VA either.  **bleep**

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cornerob1
Newbie

WHTS GOING ON NOW?

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stonerclan
Newbie

No service in Durham NC

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El__Duderino
Newbie

This sort of thing should not happen. With the size of VZW, they should (and do) plan for things like this. I know they'll never tell us what really happened, but I certainly hope it brings a few things into the picture that they need to reconsider - infrastructure wise.

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stonerclan
Newbie

I just got a 3G signal

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bobsherpowski
Newbie

LTE out in Minneapolis, do have 3G.

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stonerclan
Newbie

4G in Durham NC is back

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jack_pine
Newbie

3G was back here in Chicago suburbs for a bit, but gone again.

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calistang1966
Newbie

I am in greenville, sc and have the galaxy nexus. I have had no data period until i switched the phone to 3G only connection and now i at least have that.  But if i am on the LTE/CDMA setting i will get nothing. must be some sim card issue. I have tried rebooting and everything.  They only fix for me it to switch to 3G only.

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ChrisStahl
Newbie

8:15 in Akron, Ohio and still no data service (4G, 3G or even 1G!). **bleep** Big Red?! Wasn't your commercial's tagline "the nation's fastest, most reliable 3G network."? Please tell me that we will at least see some sort of  a refund for the lost outage.

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BCQuality
Newbie

Just got 3g back in South Mississippi!!!

 

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ChrisStahl
Newbie

LOL I got bleeped for using {word filter avoidance}

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indianafanatic
Enthusiast - Level 3

I find it humorous that they can censor your comment, but can't come on and acknowledge the problem and give us some "real" information. SMH


ChrisStahl wrote:

LOL I got bleeped for using {word filter avoidance}


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obiwan2000
Newbie

Data service in 3G at least is back in New Bedford, MA area just before 8:00 AM this morning. Can verify outage from 3:30 this AM to about 8:00 this morning. 4G is sometimes avail. in this area but only sporadically - not officially "up" here yet - probably in testing stage. No OTA update showing here yet. Good Luck out there and Happy Holidays.

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Bradb21
Newbie

Western suburbs of Chicago (Elgin)..... I've had my phone on since 5:30am in LTE/CDMA mode and I've had no data service until just recently, and I now have 3G service back.

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jack_pine
Newbie

In Addison Il. It says I have 3g. When I do a ping test from the phone it drops to 1X though.

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ssmajd
Enthusiast - Level 2

No 4G or 3G since at least 3:30am in Des Moines, IA.  Got a flash of 1X service around 6:15am for less than a minute, then nothing again until about 7:30 got 3G, now just flipped to 4G.  Hope it lasts!  I'd even take at least 3G until it's resolved, but I can't go without 4G OR 3G.

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ssmajd
Enthusiast - Level 2

Completely out again in central Iowa for a couple min, now back to 3G.

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legalbuzzard
Newbie

Just got 3G back in the Washington, DC area.  Hoping 4G comes back soon.

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schifsky23
Newbie

3g back up still no 4g get your {word filter avoidance}
together verizon second time this month.getting sick of this! are you going to start prorating our data for down time?????

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techjunkie64
Newbie

Back in central Iowa too...  I don't think these outages have anything to do with equipment or lines to regions... My guess is it has something to do with a back-end server that validates the SIM card that identifies the phone to the 3G & 4G network... 

 

Could Verizon be as silly as to have deployed a mission critical application on a single server without redundancy, or worse, on a Microsoft platform?

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