4G download drops out
Blinkin151
Newbie

Every day for the last couple months the download arrow on my 4G signal stops. I stream Pandora at work (98134 Seattle) and am forced to restart my phone (Galaxy s8) multiple times a day. 

I retain 3-4 bars of 4G, but completely lose all data services. I have not attempted calling during this issue.

Turning airplane mode and disabling mobile data do not fix the issue.

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vzw_customer_support
Customer Service Rep

Blinkin51, 

 

We want to make sure you have the best service possible. Let's get a few details. Do you notice this happens around the same time every day? Do others experience this same issue?

 

JenelleR_VZW

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bearone21
Legend

5-12mbps is the best speeds you'll get from the network & can be much slower.

streaming music/videos takes a pretty good dl speed + if you're in a building or surrounded by big buildings, dl speeds suffer..

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