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4G download/upload really slow at my house. How do I get Verizon to help? Thanks.
jfischbach
Member

4G download/upload really slow at my house (15 mbps down). How do I get Verizon to help?  I have an unlimited plan and am using a Moto 5G One Ace phone.  Zip code 56308. Thanks.

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Re: 4G download/upload really slow at my house. How do I get Verizon to help? Thanks.
vzw_customer_support
Customer Support

Good day, jfischbach. Our only goal is to ensure that you get the best possible service at all times and everywhere, including your home. In order to fully evaluate your date speed concerns, we need some help from you. Please run a speed test with your Verizon Wireless device using this link (https://www.verizon.com/speedtest/), and share a screenshot of the results.

 

Do you have WiFi at home?

 

-Antonio

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