4G is a joke in Knoxville

[orkillakilla]

I'm getting 2MBs on 4G in Knoxville, and roughly the same on 3G. What is wrong with 4G in Knoxville? I am running the latest OTA. This better not be Verizon throttling people who still have unlimited data plans. What the hell is the point of letting us keep them if we can barely surf the web?

[budone]

Have you called into tech support and have a trouble ticket issued?

[orkillakilla]

I'm about to do that as we speak. And just to clear the air, I'm running the latest OTA for the Thunderbolt, and am smack dab in the middle of a 4G coverage area http://www.verizonwireless.com/b2c/CoverageLocatorController?requesttype=NEWREQUEST&zip=37923&city=K...

[budone]

What is your signal strength in that area??? Not the number of bars.

Let us know the outcome

[ChristinaB_VZW]

Hello, 

Since posting, has your 4G service been working in Knoxville? Did you contact Technical Support and was a trouble ticket created? I did check my references and I am not showing that there was an outage reported on the day you posted. 

Please let us know if your 4G service is back up and running. 

Thanks very much and have a great day!