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4G is a joke in Knoxville
orkillakilla
Member

I'm getting 2MBs on 4G in Knoxville, and roughly the same on 3G. What is wrong with 4G in Knoxville? I am running the latest OTA. This better not be Verizon throttling people who still have unlimited data plans. What the hell is the point of letting us keep them if we can barely surf the web?

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Re: 4G is a joke in Knoxville
budone
Sr. Leader
Sr. Leader

Have you called into tech support and have a trouble ticket issued?

 

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Re: 4G is a joke in Knoxville
orkillakilla
Member

I'm about to do that as we speak. And just to clear the air, I'm running the latest OTA for the Thunderbolt, and am smack dab in the middle of a 4G coverage area http://www.verizonwireless.com/b2c/CoverageLocatorController?requesttype=NEWREQUEST&zip=37923&city=K...

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Re: 4G is a joke in Knoxville
budone
Sr. Leader
Sr. Leader

What is your signal strength in that area??? Not the number of bars.

 

Let us know the outcome

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Re: 4G is a joke in Knoxville
ChristinaB_VZW
Verizon Employee

Hello, 

 

Since posting, has your 4G service been working in Knoxville? Did you contact Technical Support and was a trouble ticket created? I did check my references and I am not showing that there was an outage reported on the day you posted. 

 

Please let us know if your 4G service is back up and running. 

 

Thanks very much and have a great day!

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