Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
4G; out for 2 days
angelaquincy
Member

Is there a 4G network outage in Hampton, Virginia? I haven't had 4G in two days at all. Wondering if it's the network or has my phone failed me.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: 4G; out for 2 days
vzw_customer_support
Customer Support

@angelaquincy

We won't fail you!  (Smile)  Nothing has been reported in the area.  What model device do you have?  Are you aware of any other Verizon Wireless 4G devices in the area experiencing this problem?  Let's try removing and reinserting your 4G SIM Card.  Let me know how this works out for you so I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: 4G; out for 2 days
vzw_customer_support
Customer Support

@angelaquincy

We won't fail you!  (Smile)  Nothing has been reported in the area.  What model device do you have?  Are you aware of any other Verizon Wireless 4G devices in the area experiencing this problem?  Let's try removing and reinserting your 4G SIM Card.  Let me know how this works out for you so I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: 4G; out for 2 days
angelaquincy
Member

That worked. Thank you!

0 Likes
Re: 4G; out for 2 days
vzw_customer_support
Customer Support

@angelquincy,

That's awesome! Glad it worked. Have a great day. Visit http://bit.ly/yN1P80 if you ever need assistance with your device in the future.

JohnB_VZW

Follow us on Twitter @VZWSupport

0 Likes