I'm sorry to hear your having these issues Glelan53. Let's look into this service issue. When did this start? Do you get better service in other parts of the zip code? Does it improve outdoors?
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VS985 getting back to 4Glte was done by going into SETTINGS,"mobile data", select the 3 dots at top right corner, select MOBILE NETWORKS, (it was in global), I selected LTE/GSM/UMTS, and I am getting 4Glte mobile data signal again.