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4G
GLELAN53
Member

We just got new phones and switched to unlimited everything. Zip code is 30228.  Why do we not have 4G all the Time.  We live close to Atlanta.  My Sons Sprint gets better coverage . Why is this an issue???

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Re: 4G
vzw_customer_support
Customer Support

I'm sorry to hear your having these issues Glelan53. Let's look into this service issue. When did this start? Do you get better service in other parts of the zip code? Does it improve outdoors?

JoeL_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: 4G
DEACH22
Member

VS985 getting back to 4Glte was done by going into SETTINGS,"mobile data", select the 3 dots at top right corner, select MOBILE NETWORKS, (it was in global), I selected LTE/GSM/UMTS, and I am getting 4Glte mobile data signal again.

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