4g outage SE MI
deceptiveat70
Newbie

Is anyone else experiencing a 4G outage in the Rochester - Auburn Hills area?

I'm on a GNex and I have 3G but for some reason no 4G.

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vzw_customer_support
Customer Service Rep

Service issues can definitely be frustrating deceptiveat70 but we are here to help make it all better. I'm happy you were able to speak with us and receiving information about the tickets in the area. A trouble-ticket can take up to 5 business days. Please keep us posted and if you need any further assistance, don't hesitate to reach out to us.

Kinquana_VZW
Please follow us on twitter @VZWSupport

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deceptiveat70
Newbie

UPDATE:

I now have no data service at all. No 3G no 4G.

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deceptiveat70
Newbie

Talked to VZW. They have had several tickets in this area for the same issue in the past 24 hours. It is currently under investigation and is expected to fall within the 24-48 resolution window.

That being said my signal seems to have stabilized. Posibly resolved?

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